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TJJD - Technical Writer II - Policy Development Technical Writer - (AUS) - 49459

TEXAS JUVENILE JUSTICE DEPARTMENT
Austin, TX Full Time
POSTED ON 4/16/2025
AVAILABLE BEFORE 6/16/2025
TJJD - Technical Writer II - Policy Development Technical Writer - (AUS) - 49459 (00049459)
Organization: TEXAS JUVENILE JUSTICE DEPARTMENT
Primary Location: Texas-Austin
Work Locations: Austin Central Office George H.W. Bush Building, Suite 13.1400 1801 N. Congress Ave. Austin 78701

Job: Arts, Design, Entertainment, Sports, and Media
Employee Status: Regular
Schedule: Full-time
Standard Hours Per Week: 40.00
State Job Code: 1871
Salary Admin Plan: B
Grade: 21
Salary (Pay Basis): 5,222.91 - 5,222.91 (Monthly)
Number of Openings: 1
Overtime Status: Exempt
Job Posting: Apr 15, 2025, 1:37:22 PM
Closing Date: Apr 25, 2025, 11:59:00 PM
Description


HOW TO APPLY

Complete a State of Texas Application for Employment and the following additional forms (available at https://www.tjjd.texas.gov/careers/)

  • TJJD Employment Application Supplement (HR-003)
  • Child Abuse Registry Check Consent Form (HR-028)
  • Disclosure of PREA Employment Standards Violation (HR-975)
  • Authorization to Release Information (HR-074)

Failure to complete and submit the above forms will cause delays in your consideration for this position.

Apply Online at https://capps.taleo.net/careersection/644/jobdetail.ftl?job=00049459&tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214).

Apply through Work-In-Texas at https://www.workintexas.com/vosnet/loginintro.aspx. You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: https://www.tjjd.texas.gov/careers and can be submitted via email to: HRJobs@TJJD.Texas.gov.

PLEASE NOTE

Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information.

Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications.

BENEFITS

State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.

GENERAL DESCRIPTION

Performs advanced (senior-level) technical writing work for the TJJD Executive Office policy division Work involves coordinating the development, publishing, and record-keeping processes for TJJD rules, policies, procedures, and forms; and collaborating with subject matter experts for various programs, operations, and administrative functions.

Develops, reviews, edits, and prepares rules, policies, procedures, and forms for publication on the TJJD intranet and internet sites; notifies staff of policy and procedure changes; facilitates meetings with subject matter experts and other stakeholders to discuss proposed changes to rules, policies, and procedures; provides technical assistance on and recommending changes to scope, format, and content; maintains the agency’s rule review schedule; maintains the record-keeping system for published rules, policies, procedures, forms, and policy-related working papers; serves as the agency’s liaison with the Office of the Secretary of State regarding the submission of proposed and adopted rules to the Texas Register; and uses web development software to convert documents for publication on the agency intranet and internet sites. Assists with special projects requiring technical writing and copyediting expertise and may assist in researching related laws and regulations.

Works as a team member under limited supervision with considerable latitude for the use of initiative and independent judgment. May be required to work in excess of 40 hours per work week and travel occasionally.

ESSENTIAL DUTIES

Composes, reviews, and edits rules, policies, procedures, forms, other technical documents, and justifications for changes to such documents in collaboration with subject matter experts; provides technical assistance on and recommends changes to scope, format, and content; and provides guidance regarding policy development best practices.

Facilitates meetings with subject matter experts and stakeholders as needed to discuss proposed changes to rules, policies, procedures, and forms; prepares for and actively participates in such meetings; recommends improvements to such documents; considers ideas and points of view from other staff members.

Serves as an agency liaison with the Office of the Secretary of State regarding agency rules; prepares preambles to proposed and adopted rulemaking actions; submits proposed and adopted rules to the Texas Register in compliance with applicable state laws; maintains the agency’s rule review schedule.

Coordinates scheduling the publication of policies, procedures, and forms with stakeholders and team members; uses web development software to convert documents for publication on the agency intranet and internet sites.

Maintains the record-keeping system for published rules, policies, procedures, forms, and related working papers in compliance with the agency’s records retention schedule; provides such documents to requestors; and assists with researching and locating specific information within such documents.

Collaborates with team members and other staff in meeting established objectives and goals; shares information, identifies concerns and trends, and recommends improvements to resolve problems or enhance operations.

Monitors outcomes for racial, ethnic, and gender disparities and takes action to address identified disparities.

Performs a variety of related duties not listed, to be determined and assigned as needed.

Performs all duties in compliance with agency safety policies and procedures:

Reports safety hazards and corrects hazards when possible.

Completes required documentation in the event of an accident/injury within requested time frames.

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.

This position requires to travel up to 10% of the time.

Expected to have an understanding of TJJD's treatment programs for the youth including Texas Model 2.0 and be able to evaluate application of the Model by TJJD staff when visiting/auditing facilities and locations where youth are supervised.


Qualifications


MINIMUM QUALIFICATIONS

High School diploma or equivalent. Eight years of full-time wage-earning experience in writing, proofreading, and editing technical or professional documents, policies, or reports.

PREFERRED QUALIFICATIONS

  • Bachelor’s degree with major coursework in English, communications, education, business administration, criminal justice, behavioral science, political science or a related field.
  • Technical writing experience involving composition and editing of policies and procedures.
  • Experience using web development software such as Dreamweaver.

Experience and Education Substitutions:

  • Completed course hours of undergraduate study may be substituted for up to four years of experience on a basis of 30 course hours for one year of experience.
  • Experience requirements may be satisfied by the prorated part-time equivalent.

Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be obtained from an accredited educational institution.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of techniques and methods of planning, organizing, and writing various types of materials.
  • Knowledge of policy research methodology.
  • Knowledge of agency rules, regulations, policies and procedures.
  • Knowledge of Texas Register requirements.
  • Knowledge of record-keeping processes.
  • Skill in effectively communicating highly complex information to a general audience, both orally and in writing.
  • Skill in proofreading the work of others.
  • Skill in use of office equipment, computers, and applicable software.
  • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Ability to conduct research, seek out relevant data and analyze complex information.
  • Ability to express ideas clearly in writing; to write appropriately for different audiences, and critically evaluate written communications.
  • Ability to compose, review, illustrate, and edit technical documents, materials, and reports.
  • Ability to interpret and explain rules, regulations, policies, and procedures to different audiences and make clear oral presentations of facts or ideas.
  • Ability to establish and maintain confidentiality.
  • Ability to prioritize and manage multiple tasks.
  • Ability to plan, organize, and coordinate work assignments; and meet deadlines.
  • Ability to recognize when decisions need to be made, process information logically, make decisions, and demonstrate the soundness of those decisions.
  • Ability to work collaboratively with all stakeholders and maintain a professional, courteous demeanor.
  • Ability to work in excess of 40 hours per work week and travel occasionally.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • Analyzing
  • Ability to communicate effectively, orally and in writing
  • Ability to see
  • Ability to hear (with or without aid)
  • Heavy lifting, up to 25 lbs.
  • Heavy carrying, up to 25 lbs.
  • Pulling
  • Pushing
  • Climbing stairs
  • Alphabetizing
  • Repeated bending
  • Operate motor equipment
  • Reaching above shoulder
  • Grasping

Identify colors

VETERANS

In order to receive veteran’s preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.

Go to https://texasskillstowork.com/, https://www.onetonline.org/, or http://www.careeronestop.org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets.

Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor’s Office at Information and Communication MOS Codes.


SPONSORSHIP

Candidates must be eligible to work in the United States without requiring sponsorship.

ADDITIONAL INFORMATION

If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Only candidates selected for an interview will be contacted.

Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions.

Thank you for considering employment with the Texas Juvenile Justice Department.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.

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