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Member Engagement & Unit Relations Coordinator

Texas Library Association
Austin, TX Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/2/2025

Details

Posted : 26-Feb-25

Location : Austin

Type : Full Time

Salary : $52, to $56,

Categories :

Chapter Relations Customer Service and Support Membership

Salary Details :

Excellent employee benefits provided including :

  • Company-paid employee health, vision, dental, and life insurance.
  • Employer-matching (k) retirement plan
  • 20 paid holidays each year
  • 10 paid vacation days each year
  • 12 paid sick / 3 personal days each year
  • Hybrid work schedule with up to three days per week remote
  • Employer paid professional development
  • Onsite fitness facilities
  • Centrally located in North Central Austin off Mopac

Preferred Education :

4 Year Degree

The Member Engagement & Unit Relations Coordinator plays a vital role in helping to grow the Association’s membership, supporting the effective functioning of TLA's units by facilitating volunteer leader elections, providing training and guidance to officers, managing awards and scholarships, and coordinating volunteer recognition programs. This position requires a detail-oriented individual with excellent communication and organizational skills, a friendly, positive attitude, and a passion for supporting the library community.

This is a highly visible position based out of our North Austin office; residence in the Austin / Central Texas area is a requirement. TLA currently offers a hybrid work schedule with in-office work required a minimum of two days per week. During crucial times in advance of large events such as the TLA Annual Conference, up to 5 days a week in-office may be required.

Primary Duties :

  • Membership Recruitment and Engagement
  • Serving on the membership team, helping develop and grow programs, campaigns, and initiatives to increase TLA membership using proven association best practices and strategies. This can include travel to represent TLA at conferences and other recruiting events.
  • Elections Management

  • Oversee the election process for TLA and its units, ensuring fairness, transparency, and adherence to established procedures.
  • Provide guidance and support to units in conducting their elections, including the management of candidate nominations, ballots, and voting procedures.
  • Officer Onboarding and Training
  • Develop and facilitate workshops and training sessions for newly elected officers to familiarize them with their roles, responsibilities, and organizational expectations.
  • Provide ongoing support and resources to officers through newsletters, office hours, and other engagement initiatives to enhance their effectiveness in serving their respective units.
  • Awards, Scholarships, and Stipends Coordination
  • Coordinate the administration of awards, scholarships, and stipends at both the TLA and unit levels, including promotion, application management, selection processes, disbursement of funds, and any recognition efforts.
  • Bylaws and Operating Procedures Advising
  • Serve as an advisor to units on TLA bylaws, standing rules, and unit operating procedures, providing guidance and assistance as needed to ensure compliance and consistency.
  • Foster effective communication and collaboration between units and TLA leadership to promote alignment with organizational goals and initiatives.
  • Volunteer Recognition Programs
  • Develop and implement programs to recognize and celebrate the contributions of volunteers within TLA and its units, fostering a culture of appreciation and engagement.
  • Database Management and Special Projects
  • Maintain accurate and up-to-date records of officer information, ensuring accessibility and confidentiality.
  • Support special projects and initiatives, contributing to the overall success and advancement of TLA's mission.
  • General Member Support
  • Provide responsive and courteous assistance to members through various channels, including data entry, phone inquiries, and email correspondence, ensuring a positive member experience.
  • Who You Are :

  • Bachelor's degree in library science, education, nonprofit management, or related field (preferred).
  • Experience working in a nonprofit organization, preferably in a volunteer relations or support role.
  • Experience in training and customer service
  • Friendly and energetic attitude, comfortable with public speaking and presentations
  • Strong understanding of organizational governance, policies, and procedures.
  • Excellent communication skills, both verbal and written, with the ability to interact effectively with diverse stakeholders.
  • Proven ability to manage multiple projects and priorities simultaneously, with keen attention to detail and deadlines.
  • Proficient in database management, Microsoft Office Suite, and collaborative online platforms.
  • About Texas Library Association The Texas Library Association (TLA) is the largest state library association in the U.S. with almost 5, members representing all library types : academic, public, school, and special and library supporters dedicated to helping libraries better serve their communities. TLA is a non-profit c3 membership organization founded in to promote libraries, library services, and library professionals in Texas. We seek to embody our core values of diversity, equity and inclusion, equity of access to information, ethical responsibility and integrity, continuous improvement towards excellence, literacy and intellectual freedom, and social responsibility through intentionality in all functions and aspects of the organization. How We Support our Mission & Values TLA hosts a four-day Annual Conference offering hundreds of education sessions and exhibits to our 5, attendees. Additionally, we provide 30-40 professional development opportunities face to face and online throughout the year; leadership opportunities through service in our 60 member interest groups, and statewide advocacy to advance the library profession in Texas. Our quality programs and services are de...livered by a small staff, who describe our culture as fast-paced, encouraging, and collaborative. We are supported by a robust contingency of volunteer leaders. Show more Show less

    Salary : $52 - $56

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