What are the responsibilities and job description for the Cashier - Sports & Social Arlington position at Texas Live!?
The ultimate fan clubhouse for Rangers fans during home games, away games and all-year round. A celebration of Rangers heritage past, present and future, Sports & Social Arlington is a two-level, 30,000 square foot, family-friendly dining and entertainment venue that allows fans unprecedented access to the Texas Rangers. Equipped with skeeball, table tennis, shuffle puck, air hockey, and virtual golf simulators, Sports & Social Arlington serves beer, cocktails, and an eclectic menu of plates for sharing. Combining the traditional elements of a sports tavern with classic interactive games, Sports & Social Arlington is the perfect destination for groups, professionals and all whose competitive spirit thrives.
Cashier Responsibilities include, but are not limited to:
- Welcome guests to venue, provide excellent customer service, and accept payment when guests are finished with their stay.
- Take food and beverage orders from guests and enter into POS terminal.
- Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
- Communicate effectively with all guests.
- Communicate problems to management immediately.
- Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
- May be asked to handle guest complaints and special requests.
Cashier Qualifications
- At least one year of experience with customer service and cash handling.
- Must speak fluent English, other languages preferred.
The Cashier position requires the ability to perform the following:
- Strong ability to provide attention to detail.
- Carrying or lifting items weighing up to 25 pounds.
- Handling objects (including cash, coins, credit cards), products, speaking over and operating phones.
- Ability to utilize credit card machine.
- Standing, bending, stooping, and kneeling.
- Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
- Reading and writing abilities are frequently utilized, often when recording and reviewing guest checks and POS reports.
- Must be able to read, review and understand POS reports.
- Basic mathematical skills are used frequently when exchanging cash.
- Must be able to keep accurate account of cash bank.
- May be required to work nights, weekends, and/or holidays.