Community Manager - Spark Arlington

About Spark Coworking

Spark Coworking provided collaborative workspace for growing and established startups and entrepreneurs, with
locations in Baltimore, Kansas City & St. Louis. As a catalyst for advancing entrepreneurship, Spark serves as a
connecting force for creative and technology focused companies growing within entrepreneurial ecosystems. Spark
offers startup resources, hospitality-focused amenities, shared coworking space, private offices and custom suites for
founders, creatives, and innovators - allowing them to ignite ideas that transform into successful companies and
organizations. Learn more at www.sparkcoworking.com

Overview of the Role
The Community Manager's role is responsible for leading Spark leasing initiatives, cultivating ecosystem outreach
and managing membership sales strategy for the location. This role also leads efforts to establish a positive and
engaging coworking community culture for members, guests and partners. This role is the first point of contact with
Spark visitors and members, and is responsible for maintaining a positive work environment. The Community
Manager serves as liaison for the Director of Community & Partnerships and is onsite on a full-time basis. This role
“keeps an ear to the ground” with the Spark community and stays abreast of member resource and/or networking
needs. This role leads efforts to build external partnerships with corporate and community organizations and also
takes an active role in curating and organizing onsite events, member programing and marketing for the community.
Must have a strong interest in startup culture and is currently established within their local startup ecosystem, to be a
bridge and facilitate connections for community members.

Responsibilities:
● Manages opening and closing procedures of the workspace: Setting up coffee & water stations, stocking &
making sure common areas are clean and ready for members
● Provides outreach & recruitment support
● Responsible for financial reports, maintaining vendor invoices & processing billing
● Develops community programming & promotes onsite events via social media platforms
● Develops internal marketing materials & communications for staff and members
● Provides leadership support during private & community events held on-site
● Responsible for updating and supporting Marketing & Social Media initiatives
● Responsible for event setups & working with service staff & caterers
● Responds to inquiries from members & staff, provide information in a prompt & professional manner
● Responds to membership requests & provide tours to prospects
● Responsible for taking inventory of supplies & contacting vendors
● Attends business & tech industry events & network with prospects
● Provides training insight to associate support staff

Qualifications:
● Bachelor’s Degree or equivalent, or an equivalent combination of education and experience.
Job requires ability to perform the following:
● Strong ability to provide attention to detail
● Strong communication skills and ability to interact with members and guests in a professional manner
● Carrying or lifting items weighing up to 25 pounds
● Use a keyboard to generate log of client requests/inquiries, mostly while sitting
● Must be able to safely move about the venue and/or assigned work area
● Computer skills including Outlook, Google Drive, MS Word and Excel
● Reading and writing abilities are utilized often when performing front desk functions
● May be required to work nights, weekends, and/or holidays