What are the responsibilities and job description for the Inside Sales Representative / Administrative Assistant position at Texas Meter & Device?
*** Please submit your resume via really. In addition to submitting your resume via really, if you are selected for the position, you will need to complete the TMD application on our website at www.texasmeter.com. ***
Texas Meter & Device Co. needs an experienced Inside Sales Representative/Administrative Assistant to join our team. This position involves taking incoming calls, preparing and submitting quotes for customers along with sales order entry and processing. The Inside Sales Representative will be responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.
Pay range is negotiable based on skills and experience.
Job Duties:
- Develops business opportunities via phone, walk-in and on-site customers
- Establishes relationships with new and existing customers
- Performs general customer service and clerical duties related to inquiry response, conflict resolution, order management and order entry
- Services all customers by communicating with customers via email, phone and in-person to discover what they want, create solutions and ensure a smooth customer interaction
- Creates quotes, purchase orders and sales orders for tools and offered services in the accounting software system and process all related paperwork
- Follows up on general inquiries related to products and offered services
- Prepares and submits product quotes to customers
- Researches questions, quotes, orders and invoices and prepares appropriate communications regarding such
- Performs general office duties including answering the phone, faxing, copying, scanning, filing and processing of payments, related purchase orders and invoices
- Works with vendors to manage existing and forecasted sales
- Coordinates with outside sales to pursue and support business opportunities
Requirements:
- High school diploma
- 2 years of Inside Sales/Customer Service in Industrial Distribution
- Previous tool sales experience preferred
- Excellent customer service and administrative skills
- Proficient computer skills (MS Office products)
- Excellent verbal and written communication skills
- Experience using MAS/SAGE 100 accounting software is highly preferred
- Must be able to pass a criminal history check and drug screening.
Hours are generally 8am – 5pm, M-F; some overtime may be required when needed
*** Please submit your resume via really. In addition to submitting your resume via really, if you are selected for the position, you will need to complete the TMD application on our website at www.texasmeter.com. ***
TMD aims to be the nation’s premiere provider of AMI, metering and utility services for electric, water and gas utilities. TMD provides superior-quality products and services that streamline integration while improving data accuracy and asset management in order to maximize cost-savings for our customers. Celebrating more than 80 years of excellence, TMD offers: Metering Products, AMI Services, Utility Services, Field Testing and Verification, Meter Shop Services, Transformer-rated Metering, Tools/PPE/Safety Equipment, and High-Voltage Testing.
EOE
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Inside sales: 2 years (Preferred)
- Customer service: 2 years (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Waco, TX 76712 (Required)
Work Location: In person
Salary : $14 - $16