What are the responsibilities and job description for the Claims Trainee: Lubbock position at Texas Mutual Insurance Company?
We’re excited you’re considering joining a great place to work!
Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.
About this Position
At Texas Mutual, we spend our days creating a stronger, safer Texas. That means helping injured employees return to a productive life, empowering businesses to thrive, and giving back to our communities. Are you looking for a career that allows you to use your critical thinking, resiliency, and empathy skills while having a direct impact on our community? Then consider our Claims Adjuster Trainee program and imagine building your future with a great company where you can make a difference!
In this role, you will be equipped for a career as a Claims Adjuster where you will be responsible for helping injured employees return to a productive life and for empowering businesses to succeed. Upon completion of the trainee program, you will be assigned to one of our four regional offices including Austin, Dallas, Houston, and Lubbock. To be considered for this 12-week program, candidates must be willing to temporarily relocate for up to eight weeks of training at our headquarters in Austin, Texas beginning in April 2025. Relocation assistance (including housing, travel, and meals) is available.
Texas Mutual offers excellent benefits, opportunities to volunteer in the community, professional development, a modern office, employee events, an on-site fitness center, and more. Texas Mutual’s flex-hybrid schedule (post-graduation) allows you to bring your best self to work by working remotely and collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.
Responsibilities & Qualifications
Essential Job Functions:
Participate in a full-time, comprehensive training program (up to 12 weeks, primarily in-person) designed to prepare you for a career as an insurance professional. Successfully complete the Texas Worker’s Compensation licensing class and subsequent exam.
During the training program, you will also learn the skills required to:
- Communicate, educate, and assist injured employees in navigating the workers’ compensation system.
- Collaborate with the policyholder, provider, and injured employee to ensure quality care and a return to productive life.
- Evaluate claims for coverage, compensability, and benefit determination. Ensure benefits are delivered timely and accurately.
- Maintain caseload and case files.
- Ensure regulatory compliance and proper claim handling.
Required Qualifications:
- Bachelor’s degree or equivalent combination of education, training, or experience.
- Excellent critical thinking, empathy, desk management, communication, and customer service skills.
- Proficient in Microsoft Office applications.
Pay: $27.75/hour ($57,720 annually)
Texas Mutual Pay Transparency
The base pay is based on the market evaluation of the job. Individual base pay is determined by a variety of factors, including experience, performance, education, and demonstration of skills and competencies required for each role. Your recruiter can discuss the full value of our total compensation package with you, including our generous bonus plans and flex-hybrid work model.
Flex-Hybrid Work Environment:
Texas Mutual’s flex-hybrid schedule allows you to bring your best self to work by working remotely and collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.
Our Benefits:
- Annual performance bonus and merit-based pay increase
- Lifestyle Savings Account ($1,000 per year)
- Automatic 4% employer contribution to retirement plan
- 401k plan with 100% employer match up to 6%
- Student loan repayment matching in 401k plan
- Three weeks’ time off for vacation
- Nine paid holidays and two personal days each year
- Day one health, Rx, vision and dental insurance
- Life and disability insurance
- Flexible spending account
- Pet insurance and pet Rx discounts
- Free on-site gym, fitness classes, and health and wellness resources
- Free identity theft protection
- Free student loan repayment and refinancing consultation
- Professional development and tuition reimbursement
- Employee referral bonus
- Free onsite snacks
About Us
Texas Mutual Insurance Company is the state's leading choice for workers' compensation insurance, with over 40 percent of the market. Thousands of Texas businesses rely on us to help them control their workers' comp costs, protect their employees, and ensure their injured workers receive quality care. Preventing workplace accidents is a foundation of our mission.
We have frequently been named one of the Best Companies to Work for in Texas. Our competitive salaries, award-winning benefits package, and employee recognition programs are just a few of the reasons our average employee tenure is 10 years.
If you need an accommodation with any part of the application process, please contact 800-859-5995 and ask to speak with Human Resources.
Salary : $1,000 - $57,720
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