Organ Recovery Supervisor

Description

Texas Organ Sharing Alliance (TOSA), founded in 1975, is one of 57 federally designated Organ Procurement Organizations (OPOs) in the United States. TOSA is committed to a mission of saving lives through the power of organ donation by providing organ donation and recovery services to Central and South Texans wishing to donate, and to those waiting for a life-saving organ transplant. Recognized as a Top Employer, TOSA has staff members in Austin, San Antonio, and McAllen.

JOB SUMMARY:  The Organ Recovery Supervisor position supports the mission, goals, and strategic plan of Texas Organ Sharing Alliance by overseeing the day-to-day management of the Organ Recovery Coordinators and evaluating potential organ donor referrals, maximizing medical management, allocating donated organs, and coordinating all aspects of the organ recovery in collaboration with the Administrator on Call (AOC), Donor Family Services Coordinator, hospital staff, physicians, transplant centers, and TOSA’s Medical Director as needed.  The Organ Recovery Supervisor must possess a variety of medical and social skills, in addition to the ability to work independently and make critical decisions within a highly stressful environment.

WORK SCHEDULE:  The Organ Recovery Supervisor is a full-time exempt position which shares 24 hour on-call responsibilities on a rotating schedule with other coordinators. Assignments may require 24 plus hours of continuous service during periods of increased activity, in addition to inter-regional travel.

KEY FUNCTIONS AND DUTIES:

• Accepts on-call responsibilities and performs referral evaluation via phone or on-site as indicated according to Clinical Services Policies and Procedures.
• Evaluates medical suitability of potential organ and/or tissue donors, utilizing information from medical records, history and physical examination, and current health status.
• Collaborates with physicians and other hospital staff to develop plan for referral management from initial referral through declaration of death or Donation after Circulatory Death (DCD) evaluation.
• Demonstrates an understanding of the legal and hospital requirements for declaration of death and organ donation.
• Identifies the patient’s legal next-of-kin in accordance with state and Uniform Anatomical Gift Act (UAGA) statutes.
• Assesses family dynamics and provides families the opportunity for organ and tissue donation in a sensitive and caring manner; one that meets their emotional and cultural needs according to established guidelines.
• Obtains detailed Uniform Donor Risk Assessment Interview (UDRAI) with the ability to provide follow-up questions that are clinically relevant.
• Contacts Medical Examiner, Justice of the Peace, and/or appropriate legal authority to obtain clearance to proceed with organ recovery.
• Shares complex clinical information about donors through extensive interaction with transplant surgeons and coordinators.
• Ensures that all donated organs are allocated in an efficient and equitable manner, in accordance with TOSA and OPTN/UNOS policies.
• Within established guidelines, coordinates and maximizes medical management with the hospital staff, consulting physicians, TOSA staff, and transplant centers in order to ensure optimal outcomes for donor families and recipients.
• Ensures compliance with TOSA’s Donor Management Guidelines and Donor Management Benchmarks.

• Oversees the recovery procedure, including Operating Room (OR) donor management and personnel workflow, to ensure optimal organ viability and respect for the donor and their gifts.
• Assists with the preparation and administration of preservation solutions and packaging of organs, verifying that OPTN and TOSA policies are followed. Documents the physical characteristics of organs and all OR related processes.
• Establishes and maintains effective working relationships with all levels of TOSA staff, hospital staff, and transplant center staff.
• Maintains remote access to hospital Electronic Medical records (EMR).
• Acts as liaison to Tissue/Eye agencies regarding donation and donor family requests and dynamics.
• Assists in transport and maintains all clinical supplies and equipment.
• Documents complete, accurate, and timely information of referral and donor related activities in the confidential donor record, forms, and database according to established policies and procedures.
• Consults TOSA’s Medical Director and AOC according to established policies and procedures.
• Serves as a team leader and assigns clinical staffing logistics.
• Participates in process improvement initiatives, quarterly clinical forums preparation and presentations, and pursues professional growth.
• Participates in new staff orientation including per diems and annual competency completion.
• Demonstrates leadership skills, acts as a mentor and role model for fellow staff members, and facilitates a teambuilding atmosphere.
• Assists in the day-to-day supervision of the Organ Recovery Coordinators and Clinical Per Diem Coordinators.
• Accepts Administrator on-call responsibilities as assigned.

• Collaborates with directors, managers, and others in the effective implementation of assigned duties.
• Provides input and facilitates Root Cause Analysis on clinical variances.
• Facilitates completion of Corrective Action Plans with clinical staff.
• The position may also include safety officer duties.

ADDITIONAL RESPONSIBLITIES:

• Participates in interdisciplinary quality meetings, post-donor review with team members, and appropriate management staff.
• Participates with Hospital Development staff for the development of hospital policies, procedures, and protocols related to organ donation and recovery, and provides feedback for strategies to better facilitate organ donation.
• Participates in education and training programs for hospitals, transplant programs, and the public.
• Ensures compliance with TOSA’s Safety, Quality, and Multicultural Organizational Plans.
• Performs other duties as required.

Qualifications

REQUIREMENTS:

1. Competent in ORC I, II & III responsibilities.
2. Demonstrates teamwork, clinical, analytical, organizational, and communication skills in a high stress environment. 
3. PALS and ACLS certification
4. CPTC certification
5. Working knowledge of standard office equipment (computer/fax/copier).
6. A valid driver's license and proof of automobile insurance. 
7. Possession of a reliable personal automobile.
8. A physical requirement for the ability to lift at least 50lbs.
9. Ability to travel by company or personal automobile, or commercial/charter aircraft.
10. Maintaining confidentiality regarding all donor information.