What are the responsibilities and job description for the Bilingual Scheduling Coordinator position at Texas Pain and Injury Center?
We are looking to hire an efficient bilingual scheduler to ensure that patients are correctly scheduled for appointments and procedures. The scheduler’s responsibilities include rescheduling and canceling appointments, scheduling referral appointments, and verifying patient’s demographical information. You should also be able to ensure that sufficient time is allocated to each appointment.
To be successful as a scheduler, you should be helpful and courteous when answering telephone calls. Ultimately, an exceptional scheduler should be able to build and maintain a good rapport with referring physicians and staff.
Scheduler Responsibilities:
- Scheduling, rescheduling, and canceling patient appointments as required.
- Answering patients’ questions.
- Confirming patient appointments.
- Courteously receiving incoming telephone calls and taking messages as needed.
- Scheduling referral appointments and follow-ups.
- Filing documents and organizing supplies.
Scheduler Requirements:
- Working knowledge of medical terminology
- The ability to type and file accurately.
- Excellent communication and organizational skills.
- Good telephone etiquette.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pain Medicine
- Primary Care
- Surgery
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Ability to Commute:
- Cedar Hill, TX (Required)
Ability to Relocate:
- Cedar Hill, TX: Relocate before starting work (Required)
Work Location: In person
