Medical Administrative Assistant

Overview
We are seeking a detail-oriented and organized Medical Administrative Assistant to join our healthcare team. Plays a vital role in ensuring efficient daily operations of a pain management clinic. This position is responsible for managing front desk duties, scheduling procedures, verifying insurance, and providing excellent patient service. The ideal candidate is detail-oriented, organized, and capable of handling multiple tasks

Duties

• Greet patients warmly and professionally, ensuring a positive patient experience.
• Check patients in and out, verify demographic and insurance information, and collect co-
• pays.
• Answer incoming phone calls, respond to inquiries, and direct calls appropriately.
• Track new patient referral source when inputting new patient information
• Promptly reports to front desk by 8:00am after morning huddle to assure the team begins
• on time.
• Manage cancellations and reschedules while optimizing provider schedules
• Procedure Coordination & Scheduling:
• Schedule patient procedures, and post-ops appointments.
• Educate patients on their upcoming procedures, preparation requirements (such as
• stopping BT or NSAID’s), and post-procedure care instructions.
• Manages Insurance procedure denials and coordinates with APP on peer to peers or new
• consultations.
• Obtaining procedure clearances such as Blood Thinner, General Cardiac, Pacemaker or
• Defibrillator clearance.
• Procedure chart prep making sure all proper documents are in the chart such as imaging,
• insurance auth/ approval if need be, proper procedure order in the chart and signed.
• Review patient charts for completed Actions
• Checking Faxes daily,
• Checking emails/ google chats
• Updating procedure spreadsheet
• Making sure voicemails are checked at the beginning of the day and the end of the day.

Qualifications & Requirements:

• Education: High school diploma or equivalent required
• Experience: Minimum 1-2 years of experience in a medical office, preferably in pain

management, orthopedics, or a surgical setting.

• Technical Skills: Proficiency in EMR systems, ability to learn new programs, and

medical scheduling software.

• Communication Skills: Excellent verbal and written communication with strong
• customer service skills.
• Organizational Skills: Ability to multitask, prioritize, and work efficiently under pressure.
• Knowledge: Understanding of medical terminology, insurance processes, and HIPAA compliance.
• Preferred: Experience with prior authorizations and procedure scheduling in a pain management setting.

Join our dedicated team where your skills will contribute to providing exceptional care to our patients while ensuring efficient office operations.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 39 per week

Benefits:

• Health insurance
• Paid time off

Medical Specialty:

• Pain Medicine

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: In person

Salary : $16 - $20