What are the responsibilities and job description for the Case Manager II-III COPSD [1357] position at Texas Panhandle Centers?

Job Description

Position : Case Manager II-III COPSD [1357]

Program : Amarillo, Texas – Co-Occurring Psychiatric and Substance Use Disorders (COPSD)

Salary range :

Case Manager II : $43,305.60 Annually

Case Manager III : $46,009.60 Annually

Shift available : Full-time

Essential duties and responsibilities :

Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
This position will serve on a team of providers dedicated to working with people being treated and released from a jail setting. These individuals will be diagnosed with COPSD (co-occurring psychiatric and substance use disorders). The people served in this program will have begun COPSD services while in jail as part of the SB 292 grant.
All services will be provided using evidence-based practices that are person-centered and trauma-informed
Provision of ongoing support and advocacy to clients navigating the criminal justice system and mental health services will be required
Providers will coordinate release plans with the in-jail staff providing the COPSD services to promote seamless service delivery with regard to mental health and substance use treatment.
Once the person is linked to the on-going community supports that aide their recovery they will be referred and connected to ongoing supports. Treatment efforts will concentrate on building natural supports from the least restrictive environment.
This position will provide COPSD groups, care coordination, case management, crisis intervention, engagement and documentation practices consistent with best practices, agency standards and contract requirements.
Participates in multidisciplinary team meetings and case staffing to develop treatment approaches that best fit the needs of the client
This position identifies candidates at the initial county arraignments and will assist with the C.C.P. 16.22 process for early initiation of COPSD treatment and advocacy with the diversion courts
Maintains same day-next day documentation requirements and a 95% or higher compliance average for all individuals served
Adheres to the TPC Business Code of Conduct and reports concerns if ethical and / or business standards defined in the code are compromised

Required qualifications to be successful in the job :

Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing

For Case Manager II, one (1) year experience of behavioral health case management

For Case Manager III, two (2) years experience of behavioral health case management

Graduate work in a related field may be substituted for up to one (1) year of experience

Must have a valid Texas driver’s license and be insurable under agency vehicle policy

Must be 18 years of age or older

Preferred qualifications to be successful in the job :

One (1) year experience working with individuals who are justice-involved

Previous experience in mental health crisis de-escalation and intervention

Experience working collaboratively with law enforcement and criminal justice systems

Understanding of person-centered and trauma-informed care principles

Ability to build rapport quickly and effectively with individuals from diverse backgrounds

Excellent communication, interpersonal, and conflict resolution skills

At TPC, passion and meaningful work is rewarded! We offer employees :

Click here for TPC’s FY2025 Summary of Benefits

Robust benefit offerings – Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision

Employer paid life insurance (1.5 times employee’s salary)

Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan

Paid time off – PTO accrual, Holidays

One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment

Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan

501(c)(3) designation – you can apply the for Public Service Student Loan Forgiveness

Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video

Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Salary : $43,306 - $46,010

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Case Manager II-III COPSD [1357]

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