What are the responsibilities and job description for the TPWD - Customer Service Representative I (Fluctuating Hours) position at Texas Parks & Wildlife Department?
As a vital member of our team, this entry-level to routine customer service position supports the daily operations at Mother Neff State Park under the direction of the Office Manager.
About the Role
This role is responsible for providing exceptional customer service, collecting revenue, performing accounting tasks, and selling permits. The ideal candidate will be able to work effectively in a fast-paced environment and maintain accurate records.
Key Responsibilities
- Deliver outstanding customer service to park visitors, responding to inquiries and resolving issues promptly
- Collect revenue from various sources, including permit sales and retail transactions
- Maintain accurate financial records, including accounting and cash handling procedures
- Collaborate with the Office Manager to achieve operational goals and objectives
Requirements
To succeed in this role, you will need:
- Excellent communication and interpersonal skills
- Able to work accurately and efficiently in a dynamic environment
- Familiarity with basic accounting principles and cash handling procedures
- Ability to maintain confidentiality and handle sensitive information
