What are the responsibilities and job description for the Front Desk Medical Receptionist position at Texas Physical Therapy Specialists?
Overview
At Texas Physical Therapy Specialists, you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work.
Texas Physical Therapy Specialists, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our Round Rock team!
Voted “Best Places to Work” 2023 & 2024! 4 star employer as rated on Glassdoor!
- Use the link to see what our team members are saying! https://www.glassdoor.com/Overview/Working-at-Texas-Physical-Therapy-Specialists-EI_IE785278.11,45.htm
Full Time
Salary: $16-18 hourly
Clinic Hours: Mon/Wed 9:00am-7:00pm, Tues/Thurs 7:00am-4:30pm, Fri 7:00am-4:00pm
Clinic Address: 1150 Satellite View Round Rock, TX 78665
This opportunity is ideal for an individual with excellent organizational and multitasking abilities, a love for continuous learning, and a passion for helping others!
Why join the TexPTS team?
- A focus to create a diverse, equitable, and inclusive workplace culture.
- Generous Paid Time Off.
- Industry leading Medical, Dental, Vision, LTD insurances.
- 401(k) Employer Matching.
- Family Building and Parental Benefits.
- And more!
(*Part-time and PRN employees are only eligible to participate in the 401(k) benefit.)
Responsibilities
This key position is responsible for all front desk duties including providing amazing customer service, checking patients in/out, appointment scheduling, referral management, insurance verifications, authorizations, and payment collection.
- Warmly greet and welcome patients.
- Check patients in and out for appointments according to company policy and procedures, ensuring all required documents are accurate and complete.
- Pleasantly answer phones and/or direct patients and others to the appropriate area or person.
- Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
- Efficiently schedule patient appointments for both new and existing patients.
- Perform routine administrative duties in a timely manner such preparing patient charts/documents, insurance verifications, authorizations, data entry and collection of payments.
- Complete opening/closing duties and other duties as assigned.
- Demonstrate amazing Customer Service and maintain HIPAA Compliance.
Qualifications
- High School Diploma/GED required.
- MS Office, basic office support skills (telephone, filing, data entry) and basic math skills.
- Excellent telephone etiquette, pleasant personality and amazing customer service skills.
- Verbal and written communication skills; ability to clearly communicate with others.
- Previous experience in a similar role desired but not required.
Salary : $16 - $18
