OPERATIONS SUPERVISOR

Hybrid Operations and Maintenance Supervisor

Position Summary: The Hybrid Operations and Maintenance Supervisor is responsible for managing collection routes, driver/laborer performance, and supervising a maintenance shop. This role ensures that all operations and maintenance activities are performed safely, efficiently, and in compliance with company standards and regulations.

Principal Responsibilities:

• Operations Management:
  • Organize and schedule resources to accomplish daily activities.
  • Plan, distribute, monitor, and follow-up on route assignments.
  • Manage end-of-day check-in process, capturing key service, safety, and equipment issues.
  • Monitor driver and laborer time and attendance, minimizing overtime.
  • Review weekly demand/volume for routes and recommend re-routes.
  • Set and monitor productivity, service, and safety targets.
  • Conduct root cause investigations for all injuries and incidents.
  • Visit customers and sites to evaluate and resolve safety issues.
  • Ensure compliance with regulatory requirements (e.g., DOT, OSHA).
• Maintenance Management:
  • Supervise a team of technicians responsible for preventive maintenance and repair of a fleet.
  • Plan and schedule repair work to ensure timely completion.
  • Conduct daily shop huddles, fleet walks, and performance evaluations.
  • Perform inspections of outside repairs and follow up as needed.
  • Conduct quality control inspections and track issue resolution.
  • Oversee repair diagnostics and provide coaching.
  • Maintain advanced knowledge of engine, emission systems, transmission, brake, hydraulic, and electrical systems.
  • Manage administrative matters, including payroll and maintenance records.
• Safety Program Responsibilities:
  • Infield and desktop observations.
  • Meeting prep and execution.
  • Setting the example as a leader.
  • Conducting regular safety training sessions and drills.
  • Developing and implementing safety protocols and procedures.
  • Performing safety audits and inspections.
  • Investigating and reporting safety incidents and near-misses.
  • Promoting a culture of safety and continuous improvement.

Qualifications:

• High school diploma or G.E.D.; Associate's Degree preferred.
• Automotive Service Excellence (ASE) Certification (T3, T4, T5, T6, T7, T2, ASE T Master Certified).
• CDL Class B or higher with a safe driving record.
• Bilingual in Spanish and English.
• 6 years of experience in maintenance working with class 8 refuse trucks.
• 3 years of supervisory experience in operations or maintenance roles.
• Thorough knowledge of safe working practices, DOT, OSHA, and other federal and state regulations.

Skills and Abilities:

• Strong leadership and coaching skills.
• Ability to manage both operations and maintenance teams.
• Excellent communication and organizational skills.
• Proficiency in maintenance software and administrative task.