What are the responsibilities and job description for the Seasonal Premium Services Concierge position at Texas Rangers?
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Ability to interact with fellow employees and the general public in a positive and professional manner.
Present a neat and tidy appearance while adhering to uniform standards.
Communicate effectively with guest, all levels of management and co-workers.
Ability to work in a fast-paced environment under heavy pressure.
Ability to bend and stand for long periods of time.
Ability to lift, push and pull objects up to 50lbs.
Set up all suites for clients and report any clean-up or maintenance issues.
Answer the Founders Concierge Line and answer any question
Check tickets and direct/assist clients to their suite and/or hospitality areas.
Scan tickets and wristband guests entering the Speakeasy, Lexus Club, Shift4 Club, First Base Dugout Lounge, Third Base Dugout Lounge, Texas Terrace Tables, and picnic hospitality areas.
PREFERRED QUALIFICATIONS:
Ability to work flexible hours, including nights, weekends, and holidays.
Prior Customer Service experience.
Must be able to multi-task.
Ability to read and understand written policies and correspondence; interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak clearly and effectively in order to be understood by fans and employees of the organization.
Requires extensive mobility to walk and to stand for up to 6 hours without a set break.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!