What are the responsibilities and job description for the Business Operations Manager position at Texas Regional Bank?
About This Job
Are you a results-driven leader with excellent customer service skills and experience in banking operations? We're seeking a Branch Manager to lead our team at Texas Regional Bank.
Job Summary
The Branch Manager is responsible for the overall success of our banking center, including sales growth, customer satisfaction, and employee development. As a key member of our leadership team, you will provide strategic direction, guidance, and support to our staff to ensure we deliver exceptional customer experiences.
Key Responsibilities
- Manage day-to-day banking center operations to drive business results and improve efficiency.
- Lead and develop a high-performing team through coaching, training, and performance management.
- Develop and implement sales strategies to achieve individual and banking center goals.
- Provide excellent customer service by resolving issues promptly and effectively.
Requirements
- High school diploma or equivalent required; bachelor's degree in business or related field preferred.
- Minimum 2-3 years of banking experience, preferably in a supervisory role.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
