What are the responsibilities and job description for the Systems Support Specialist II position at Texas State University?
Job Opportunities at Texas State University
Required Qualifications : Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.
- Experience installing, administering, and supporting desktop computers in a multi-user environment
- Experience providing advanced-level technical guidance to end-users in a courteous and knowledgeable manner
- Experience managing users and / or computers via Microsoft Active Directory
- Excellent written and verbal communication skills
- Demonstrated customer relationship skills, including ability to perform multiple tasks with frequent interruption
- Ability to occasionally work extra hours when needed to meet critical business demands, including evenings, weekends, and holidays
- Criminal Justice Information Services (CJIS) certification or eligibility to acquire certification within the first 90 days of employment.
Preferred Qualifications :
Job Description
The Managed Services department, as part of the IT Assistance Center (ITAC), seeks a technical professional to assist with the day-to-day support of university owned technical resources. The qualified candidate will perform various technical support tasks including installing, troubleshooting, and supporting computing hardware, operating systems, software applications, and peripherals. Requires excellent communication skills, the ability to exercise tact and diplomacy when working with customers, and the ability to collaborate effectively in a team environment.
Job Duties
Additional Information to Applicants
Job Open Date : 11 / 25 / 2024
Job Close Date : Open Until Filled
Normal Work Days : Monday to Friday
Normal Work Hours : Start 8 : 00 AM, End 5 : 00 PM
Posting Notices : You will be required to electronically attach a resume and cover letter to your application.
Legal and Required Notices : Texas State University is an Equal Employment Opportunity / Affirmative Action Employer.
Increase your chances of an interview by reading the following overview of this role before making an application.
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Why work @ Texas State?
By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.
Required Documents
Supplemental Questions
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