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MC Patient Services Specialist

Texas Tech Univ Health Sciences Ctr
Abilene, TX Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 3/13/2025
This position is responsible for assuring smooth operation of the flow in a correctional facility medical clinic.  Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners. 
  • Schedules patients for appointments through Electronic Medical Record (EMR) when needed & enters Sick Call Requests into EMR.
  • Checks access to care through EMR.
  • Patient Throughput Management
  • Ensures protected health information (PHI) is scanned into EMR.
  • Assist when needed in processing patients through EMR.
  • Schedules and completes paperwork for offender Record Reviews.
  • Effectively participates in the overall goals of the Managed Care team.
  • Copies records for patient liaison, attorney general, and others who are authorized to receive and/or review PHI.
  • Support the goal of the unit by attending meetings.
  • Acts as courier to facilitate the EMR operation.
  • Performs all other health information tasks as necessary.
About Managed Care:
Since 1989, TTUHSC Managed Care has served as a healthcare delivery service, providing high quality, low cost healthcare to patients within the Texas Department of Criminal Justice system. We provide medical, mental health, and dental services to patients in 22 facilities throughout West Texas. Managed Care emphasizes our values-based culture in all we do. You can learn more about TTUHSC Managed Care by visiting our website HERE.

This valuable team member shall perform work in a manner that reflects the Values of TTUHSC:
  • ONE TEAM: Unite and include diverse perspectives to achieve our mission
  • KINDHEARTED: Exceed expectations with a kind heart, helping hands, and a positive attitude
  • INTEGRITY: Be honorable and trustworthy even when no one is looking
  • VISIONARY: Nurture innovative ideas, bold explorations, and a pioneering spirit
  • BEYOND SERVICE: Create and deliver positive defining moments
Take care of yourself and your family. Enjoy some of the best benefits in the state of Texas:
  • Comprehensive Benefits Package
  • Training
  • Continuing Education
  • Loan Forgiveness Program
  • Retiree Insurance
  • Paid Leave
  • Leadership Program
  • State Pension
1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.

Salary : $15 - $36

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