What are the responsibilities and job description for the Patient Services Supervisor - Surgery position at Texas Tech Univ Health Sciences Ctr?
Champions a values based culture to promote unit effectiveness. Directs and supervises Patient Services staff in the processing of patients. Supervises scheduling of appointments, patient visits, the receiving of patients, and the maintenance of records; supervises processing of charges for clinic services, filing of insurance claims, responses to requests for information from patients and insurance companies and the maintenance of related information for the department. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor.
Supervises Front Desk Patient Services Specialist staff in Daily operations of Clinic PSS Staff.Coordination of Staff Schedules for Adequate coverage needs.
Provides personnel backup. Backup/assist with Provider Master schedules and templates
High school diploma or equivalent. A minimum of five (5) years of customer service experience of which two (2) years are in an of supervisory role. Experience in a clinic or physician's office preferred. OR At least three (3) years of experience at TTUHSC in the Patient Services Program, one (1) year of supervisory experience.
Salary : $17 - $35
