What are the responsibilities and job description for the Collections Tax Accounts Examiner position at Texas Workforce Commission?
WHO WE ARE :
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide and many of our positions are suitable for teleworking. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits.
This position will begin as in-office work at our main office at 101 E. 15th St, Austin TX with opportunity for some days of work-from-home (telework) once training is completed. You will be required to work in the office full time during training, which may last up to 6 months, and at least one day a week once training is concluded.
You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
WHO YOU ARE :
A detail-oriented professional with accounting and or collections experience who is comfortable dealing with employers, accountants, and attorneys in discussing sensitive debt issues. You are confident and are good at reviewing data to verify its accuracy, ensuring that it is compliant with rules and regulations, and you can provide guidance to your customers on the rules and regulations you enforce. Flexibility is a plus as work assignments may change from day to day, depending on items received from upstream departments. Working with a team and accepting responsibility for how your work affects others is essential in this team environment.
WHAT YOU WILL DO :
The Collections Tax Accounts Examiner performs entry-level to moderately complex (journey-level) accounts examination work. Work involves examining tax accounts and collecting taxes, fees, or penalties. Collection action includes issuing payment notices, contacting banks for collection efforts, using the Comptroller system to place Warrant Holds, and issuing legal documents to county clerks for enforcement of debt against delinquent employers. Works under close to general supervision, with minimal to limited latitude for the use of initiative and independent judgment.
YOU WILL BE TRUSTED TO :
- Examine Unemployment Insurance Tax records of employers to secure collection of past-due taxes and related amounts.
- Review employer Tax records and other applicable databases to verify delinquency and employer identity before taking action.
- May take any of the following actions to collect past-due amounts : issue Default (past-due) Notices, file liens and document recording data, negotiate payment plans, issue bank freezes / levies, place warrant holds with Comptroller and other enforcement actions.
- Respond to a heavy workload of telephone calls, electronic mail, and letters from employers or their representatives.
- Perform other duties as assigned.
YOU QUALIFY WITH :
YOU ARE A GREAT FIT WITH :
YOU GAIN :
VETERANS :
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser : https : / / hr.sao.texas.gov / Compensation / MilitaryCrosswalk / MOSC_AccountingAuditingandFinance.pdf
HOW TO APPLY :
Salary : $2,838 - $4,222