Microsoft 365 Applications and Endpoint Admin (Telework)

WHO WE ARE :

Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide and many of our positions are suitable for teleworking. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits.

This position is based at 1411 Brazos St, Austin, Texas, but is eligible for telecommuting from anywhere in the State of Texas.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE :

Seeking an IT professional enthusiastic about promoting Microsoft 365 Applications and Endpoint technologies and skilled in helping customers understand, customize, and deploy solutions to meet their current and future business needs. This position requires extensive knowledge of the capabilities, use, and implementation of the products and technologies available in Microsoft 365. Must communicate in a professional, customer-focused manner and be able to discuss complex technical issues to audiences of varying technical skill and ability.

WHAT YOU WILL DO :

The Microsoft 365 Applications and Endpoint Admin (Systems Administrator IV) performs highly complex (senior-level) systems administration work. Work involves coordinating the upkeep, configuration, and reliable operation of systems. Installs and upgrades computer components and system software. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Must have a secure, dedicated workspace with Internet service, ability to maintain a reliable consistent work schedule and be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours.

YOU WILL BE TRUSTED TO :

• Implement Security Measures for Microsoft 365 application, third-party applications, and workstations running Windows Operating Systems and mobile devices both Android and iPhones.
• Serve as a Server Operations security systems administrator working in coordination with applications admins, endpoint admins, and the Cybersecurity team, implementing and maintaining security measures across the organization's IT systems to include data loss prevention, intrusion detection and remediations, antivirus software, and encryption tools to protect against cyber threats such as malware, viruses, hacking attempts, and data breaches.
• Install, control, and maintain security systems by way of software patches, and anti-virus software and security policy.
• Create security requirements, design, and implement technical policies, monitor and reports on workstations security posture.
• Run security audits to identify policy recommendations, provide training and guidance to colleagues on security strategies and policies. Audit user access and activities from log files, and handle account exceptions as well as reconcile risky users.
• Perform security incident responses to malware and data breaches for recovery and prevention. continue with production in the event of a cyber breach.
• Administer to Microsoft 365 using the admin center to create and manage sites, designate site admins, manage sharing settings, and manage Microsoft 365 groups, including creating, deleting, and restoring groups, and changing group owners.
• Leverage TWC's existing investment in Microsoft 365 Applications and Endpoints to develop, deploy, and maintain customized and standard solutions to solve customer issues and meet business needs.
• Troubleshoot, diagnose, isolate, and resolve complex Microsoft 365 Applications and Endpoint technical issues experienced by customers.
• Troubleshoot, diagnose, isolate, and resolve complex System Center Configuration Manager (SCCM), Microsoft Intune, and Workstation technical issues.
• Stay up to date from a security perspective on technologies such as Microsoft Purview, Microsoft Defender, Microsoft 365 Applications and Intune MDM.
• Ensure supervisor and Change Approval Board are informed of all upcoming changes to Microsoft 365 Applications products and services.
• Work on multiple concurrent projects / tasks and meet deadlines in a fast-paced environment.
• May be required to work outside normal office hours and days when needed to provide support.
• Perform additional duties as assigned and required to maintain operations.

YOU ARE A GREAT FIT WITH :

YOU QUALIFY WITH :

YOU GAIN :

VETERANS :

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser :

HOW TO APPLY :

To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Salary : $5,700 - $7,000