Veterans Services Representative (Grand Prairie)

Who We Are

Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide and occasional teleworking may be available in many of our positions. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is based at 801 S State Hwy 161, 5th Floor, Grand Prairie, TX.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

Who You Are

A dynamic individual who has the passion and drive to assist transitioning service members, veterans, and their dependents with employment services, in obtaining federal and state veterans benefits, health care and resources to resolve veterans issues and challenges. The candidate is a self-starter who will network to build long lasting relationships with employers, veteran service organizations and other community-based organizations. You are a self-starting, motivated, collaborative problem solver who uses their own initiative to accomplish the mission at hand.

What You Will Do

The Veterans Services Representative IV performs complex (journey-level) veterans assistance work. Works under limited supervision, with

considerable latitude for the use of initiative and independent judgment.

You Will Be Trusted To

• Provide highly interactive peer-to-peer outreach and case management to veterans returning from the wars in Iraq, Afghanistan, Syria, transitioning service members, and veterans of all eras (including their dependents) that need assistance as they transition into civilian life. Develops a goal oriented and customized service plan with the clients.
• Establish a network of employers and supporting agencies such as local workforce center staff, business service units, employment service staff, Veteran County Service Officers, Veterans Administration, faith-based organizations, and community leaders to aid in assisting veterans returning from the wars in Iraq, Afghanistan, Syria, transitioning service members, and veterans of all eras (including their dependents) with employment and supportive services.
• Provide quality and timely referrals to veterans returning from the wars in Iraq, Afghanistan, Syria, transitioning service members, and veterans of all eras (including their dependents) to community resources including employers, governmental agencies, Texas Institutions of Higher Education, community, faith based and veterans service organizations.
• Maintain the TVLP database, Outlook calendar, and other daily, weekly, and monthly reports in accordance with confidentiality and security policies. Submit monthly travel reports and requests for reimbursement by deadline. Maintain personal CAPPS entries in a timely manner as directed.
• Comply with rules, regulations, and Texas Workforce Commission policies. Delivers positive results for all other programs, special veteran specific initiatives and projects assigned by the TVLP program director throughout the program year. Enter Work Opportunity Tax Credit conditional certifications regularly.
• Perform other duties as assigned.
  
  

You Qualify With

• Three years of full-time experience in the military or providing services to veterans.
• Incumbent must be a veteran who served on active duty for a period of more than 180 days and was discharged or released with other than a dishonorable discharge; OR a veteran who was discharged or released from active duty because of a service-connected disability; OR an eligible person as defined by Title 38 of the United States Code.
• Relevant academic credits may be applied toward experience qualifications for this position.
  
  

You Are a Great Fit With

• Ability to multi-task and deliver high quality work with great attention to detail and accuracy.
• Excellent time management skills and the ability to juggle multiple, shifting priorities.
• 1.5 to 2.5 years’ experience in networking and working with employers in hiring veterans.
• 1.5 to 2.5 years directly working with and assisting veterans and transitioning service members
• 1.5 to 2.5 years working knowledge of laws rules and regulations applicable to assessment techniques; of military occupations and transferable skills to civilian employment; and of veterans benefit programs.
• Proficient in use of personal computer and software applications such as Microsoft Excel, Work, Outlook, Access, and PowerPoint.
  
  

You Gain

• A Family Friendly Certified Workplace.
• Competitive starting salary: $4,453.14 - $4,703.14/month
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave
• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.
  
  

Duty includes travel up to 25% of the time within the state of Texas.

Veterans

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf

How To Apply

To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Primary Location

United States-Texas-Grand Prairie

Work Locations

Grand Prairie:801 S State High

Job

Rehabilitation Counselors

Organization

TWC Business Unit

Schedule

Full-time

Employee Status

Regular

Job Type

Standard

Job Level

Non-Management

Travel

Yes, 25 % of the Time

Job Posting

Feb 5, 2025, 12:00:00 AM

Work From Home

Yes