Consumer Loan Processor

Description

Texell, named one of the BEST Credit Unions to Work for in the Nation by American Banker, is seeking a detail-oriented Consumer Loan Processor to work onsite at our Temple, TX headquarters. You will assist staff and members via phone and multiple digital channels.

As a Consumer Loan Processor, you will:

• Support retail and digital lending by processing all consumer loan applications for closing once underwriting decision has been made, including gathering supporting documentation from the member and preparing documents.
• Analyze and review documentation related to consumer loan applications with an emphasis on accuracy, legitimacy, and completeness of required documentation.
• Communicate effectively over the phone, via email, or in person with members and all parties involved to ensure closing deadlines are met.
• Complete various title work duties such as preparing title packets, duplicate title requests, and release of liens.
• Effectively communicate with staff and internal departments to respond to inquiries, resolve problems, and obtain additional information required to complete the request promptly and accurately.
• Audit booked loans for accuracy and correct any findings.
• Cross train on items such as Loan Adjustments, Total Loss Claims, Dealer Drafting, and Payoff Requests.
• Take the initiative to assist with problem solving, troubleshooting, and providing support in any area of the department as needed.

What we need you to have:

• A high-level attention to detail and excellent organization skills.
• The desire to work in a back-office and behind-the-scenes setting. This is an onsite position.
• Open availability to work during the week and half-day Saturday. Preference is given to applicants with open availability.
• Banking and loan processing experience (highly preferred).
• Worked with their employer(s) for two or more years. Job loyalty is important to us!
• The ability to perform repetitive work - continuously performing the same work according to set procedures and sequence of pace efficiently and accurately each time.
• Integrity, team spirit, and the ability to thrive in a fast-paced and dynamic environment.

We want you to know that Texell:

• Values its’ employees, members, and communities they serve.
• Recognizes and rewards hard work via quarterly events such as the Annual Awards Banquet, Employee Family Day, and much more!
• Proudly participates in Corporate Challenge hosted each Fall with the City of Temple.
• Is passionate about helping those in need and volunteers for several events each month.
• Offers an excellent benefits package, including health, dental, vision, 401K with a dollar for dollar match up to 6%, tuition reimbursement, and paid vacation and sick time.

Texell has been honored with the Excellence in Lending Award from CUNA Mutual Group, the Desjardins Adult Financial Literacy Award from the Texas Credit Union League, the Best Bank/Credit Union by the readers of the Temple Daily Telegram, Best Credit Union by the readers of the Killeen Daily Herald and the Belton Journal and consistently earns the highest five-star, superior rating for financial soundness from Bauer Financial.

Qualifications