What are the responsibilities and job description for the Operations Assistant position at TFGBenefits Insurance Inc.?
Job Title: Operations Assistant
Department: Operations
Job Summary:
We are seeking a detail-oriented and organized Operations Assistant to support the company’s operations. This role involves handling administrative and operational tasks, assisting with recruiting and onboarding, and ensuring efficient document management within Gen4 and other systems in a fast-paced environment. The ideal candidate will have strong communication skills, a proactive approach to problem-solving, and the ability to multitask effectively.
Key Responsibilities:
HR & Recruiting Support:
- Pull and review resumes, update recruiting Excel sheets, and coordinate with hiring managers.
- Schedule and confirm interviews with candidates.
- Call interviewees to coordinate interview logistics.
- Break down and manage onboarding documents.
- Submit background checks and track their progress.
- Send out training courses and monitor completion.
- Research
Administrative & Document Management:
- Add, save, and update documents within Gen4, ensuring accurate record-keeping.
- Update Gen4 with client notes and handbook activities.
- X document on the remote system for tracking purposes.
- Assist with timecard management for clients.
Benefits Management
- Enrollment and termination processing of health insurance with various carriers
- Documentation of activities processed.
- Communicating with clients and carriers regarding health benefits.
Communications & Outreach:
- Send out blast emails, including office closure notifications (not writing them).
- Draft and send client emails as needed.
- Create and update flyers and marketing materials for internal use.
Qualifications & Skills:
- Strong organizational and time-management skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with HR/recruiting software.
- Excellent communication skills, both verbal and written.
- Attention to detail and ability to maintain confidentiality.
- Ability to multitask and adapt to shifting priorities.
Preferred Experience:
- Prior experience in an administrative, HR, or recruiting support role.
- Familiarity with Gen4, Payroll systems and/or similar HR management systems.
- ; bilingual preferred.
Position: Full-Time Position, In-Person
Work Schedule: 4 days / 10 hours
Pay: $20-$23 DOE
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
- Overtime
Ability to Commute:
- Newport Beach, CA 92660 (Required)
Ability to Relocate:
- Newport Beach, CA 92660: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $23