Landscape Operations Manager (Cheyenne)

Job Title: Landscape Operations Manager

Company: Top Flight Maintenance

Location: Cheyenne, Wyoming

Position Type: Salary | Full Time

Pay Range: $65,000 - $75,000 

Job Summary:
Top Flight Maintenance is seeking an experienced Landscape Operations Manager to lead and manage our landscape maintenance and snow removal teams, ensuring high-quality service delivery and efficient operations. The ideal candidate will oversee both long- and short-term planning to maximize crew productivity, time management, and operational excellence. As a key member of the leadership team, you will be responsible for hiring, training, coaching, and evaluating team members while fostering employee growth. Relocation Bonus. 

Key Responsibilities:

• Provide long- and short-term planning for crew efficiency and time management in both landscape 
• Lead and manage teams, including hiring, evaluating performance, and providing coaching.
• Encourage employee growth and development, planning for succession.
• Oversee employee discipline and training on job-specific aspects.
• Train and strictly enforce all safety procedures and policies.
• Ensure work is performed to the level of quality required to completely satisfy each customer.
• Participate in the company’s Quality Control System.
• Oversee training and certification activities.
• Identify and work to improve lower-performing crew leaders and crews.
• Manage and Direct coordination of crew members, to include, dispatch times, work zones, route adjustments.
• Monitor and ensure compliance with snow removal deadlines and client requirements.
• Prepare work tickets, schedule jobs, and coordinate operational logistics.
• Meet with crews and clients on-site to ensure satisfaction and job quality.
• Collaborate with the Operations Manager to develop and implement operational strategies for year-round services.
• Customer-focused; positive demeanor. The ability to develop and maintain effective working relationships with a wide audience (internal and external) while providing thoughtful resolutions to customer issues and communicating these issues with management and others appropriately.

Preferred Qualifications:

• 3 years of experience in landscape management 
• Strong leadership and interpersonal skills with the ability to motivate and manage diverse teams.
• Excellent organizational and multitasking abilities.
• Effective communication skills, both verbal and written.
• Proficiency in scheduling, resource allocation, and operational logistics.
• Familiarity with landscape maintenance equipment 
• Experience with planting, bed maintenance, and landscape enhancements.
• Organized, detail-oriented, and ability to multi-task.
• Proficient with computers and smart devices.
• Self-motivated, well-organized, and professional.

Bonus Points if You Have:

• 2-year or 4-year degree in Turf, Landscaping, Horticulture, or related discipline.
• 2-3 years of landscape enhancement/detail experience preferred.
• 3 years of landscape foreman or installation experience.
• Current State of Wyoming Pesticide Applicators License.
• Arborist License.

Salary : $55,000 - $65,000