What are the responsibilities and job description for the Site Manager position at TForce Logistics Inc.?
GENERAL DESCRIPTION
The Site Manager is responsible for the daily management of delivery operations, ensure that policies and procedures are adhered to and to maintain a good working relation with Pharmacy, Dispatch, Drivers, and the public.
Hours Required: 11am - 8pm M-F
PRIMARY RESPONSIBILITIES
· Ensure exceptional customer service is achieved by exceeding "service targets" and objectives, customer relations.
· Ensure the quality and fairness of the Dispatch department, fill in as Dispatch back-up when required, and make sure there is coverage 24 hours, 365 days per year, and oversee route releases for on-time delivery.
· Recommend staffing needs for the Operations department.
· Recruit, hire, and ensure adequate training of dispatching staff.
· Recruit, hire, and ensure adequate training of drivers/independent contractors.
· Monitor revenue and cost levels to ensure efficiency, profitability and institute policies and procedures to correct inadequacies.
· Establish and maintain productive relationship and ensure customer expectations are being met.
· Ensure adherence to procedural and policy requirements of various government bodies.
· Run weekly reports.
· Assist Branch Manager and Regional Manager.
· Perform all other duties as assigned.
EDUCATION REQUIREMENTS
· High School Diploma or Equivalent.
EXPERIENCE REQUIREMENT
· Minimum 1-year experience in a Supervisory capacity in Logistical Operation.
· Minimum 2 years industry experience (logistics).
SKILLS AND ABILITIES REQUIREMENTS
· Must possess excellent leadership qualities.
· Must possess experience in using the Microsoft Maintain a high degree of self-discipline.
· Must possess excellent both oral and written communication.
· Must possess a high level of interpersonal and organizational skills.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Logistics: 1 year (Preferred)
Ability to Relocate:
- Somerset, NJ: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $65,000