What are the responsibilities and job description for the Inside Sales/Customer Service Representative position at TG Technical Services?
As our business continues to grow, we are looking for a team member for this newly created position within our organization. This is a career position, and we are looking for a success-oriented, hardworking, long-term employee.
Don’t worry, contrary to the job title, this is not a traditional Inside Sales position that involves cold calling or traditional business development.
This job DOES NOT involve any cold calling whatsoever!
This is more of a Customer Service Position that involves selling or recommending products to potential customers that have called or emailed our company. We call this “Sales Facilitation” versus traditional inside sales.
Given our products and customer base (industrial factories, contractors, government agencies) we are looking for an individual with a technical aptitude. You will need to understand the products, and applications and of course be able to recommend the best product for the application.
There is never a dull moment because of the variety of customers, products, and applications.
Here is an example of a typical day:
- Arrive at the office (See below for hours)
- Check your emails, follow up on items in our CRM and answer the phone when it rings.
- Throughout the day, you will perform the following: providing application support, sending quotations, processing orders, checking open orders and keeping the customers updated. You might have to package and ship an order.
Company Information
Based in Lee’s Summit, TG Technical Services is a distributor of industrial gas monitors, respiratory protection, and protective chemical suits.
To learn more about our organization, please go to www.buygasmonitors.com
Again, we do not want someone who simply “wants” a job – this is a career position. You need to have a solid work history with a technical skill set.
Qualifications:
- Excellent communication, organization and follow-up skills.
- Previous Inside Sales or Customer service experience in an office setting is required
- Collaborate with managers and customers with strong interpersonal skills.
- Demonstrate time management, problem-solving, and organization skills.
- Proficient computer and telephone skills with the ability to learn new software.
Hours:
Monday - Thurday 7:30 am - 4:30 pm
Friday 7:30 am - 3:00 pm
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Paid time off
Shift:
- Morning shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
Ability to Commute:
- Lees Summit, MO 64063 (Required)
Work Location: In person
Salary : $60,000 - $70,000