What are the responsibilities and job description for the Booking Management Specialist position at TGG?
**Join Our Team:**
TGG is seeking a highly skilled Booking Management Specialist to join our team. In this role, you will be responsible for managing the guest experience from initial inquiry to final follow-up, ensuring seamless communication and exceptional service throughout.
The ideal candidate will have 2 years of experience in customer service or hospitality, excellent communication and problem-solving skills, and the ability to work independently and as part of a team.
Responsibilities:
- Respond to online inquiries and provide timely updates to guests.
- Handle all booking-related tasks, including managing guest information and preferences.
- Work closely with the team to ensure exceptional guest experiences and resolve any issues that may arise.
Benefits:
- 100% paid medical insurance for you and your family.
- A comprehensive benefits package designed to support your well-being.