What are the responsibilities and job description for the Guest Experience Lead position at TGG?
**Job Overview:**
TGG is currently looking for a dedicated Guest Experience Lead to join our team. This role involves managing the guest experience from initial inquiry to final follow-up, ensuring seamless communication and exceptional service throughout.
The successful candidate will be responsible for responding to online inquiries, handling booking-related tasks, and working closely with the team to resolve any issues that may arise.
About You:
- 2 years of experience in customer service or hospitality.
- Excellent communication and problem-solving skills.
- Able to work independently and as part of a team.
What We Offer:
- 100% paid medical insurance for you and your family.
- A comprehensive benefits package designed to support your well-being.
