What are the responsibilities and job description for the TGI Friday's 0272 - North Arlington TX - Host position at TGI Friday's 0272 - North Arlington TX?
A TGI Fridays Host / Hostess presents a positive first impression of TGI Fridays friendliness, excellent service and high standards. The Host / Hostess also greets guests upon arrival, ensures the guest dining experience is excellent and bids guests farewellas they leave.Specific responsibilities of the Host / Hostess include : -Greet incoming and departing guests warmly with a genuine smile and eye contact.-Uses visual cues to seat guests in either the bar or dining area depending on their preference.-Informs guest of current promotions and who will be serving them to ensure a smooth handoff to the service staff.-Promptly answers incoming calls to the restaurant and provide appropriate service.-Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests if appropriate.-Tends to special guest needs and requests.-Follows all relevant brand standards to deliver Fridays Service Style.-Observes guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensures the drink is refilled prior to getting back to the door).