Warehouse PC Setup Tech (level 1)

Warehouse PC Setup Tech (level 1)

Job Title: Level 1 IT Technician/Warehouse Associate

iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. 

The ideal candidate will possess relevant experience in a high-paced Business IT Support Environment. A positive attitude, strong customer service orientation, and the ability to effectively follow through on customer requests and support issues are essential. Demonstrating exemplary work ethic, consistent performance, reliability, and punctuality are our top priorities.

Candidates should exhibit strong organizational skills, the capacity to prioritize multiple tasks, and the ability to thrive under pressure and tight deadlines. Flexibility in scheduling is required to accommodate project deadlines, urgent issues, and after-hour maintenance calls. Detail-oriented individuals who understand the significance of proper documentation and time logging in a professional services environment will excel in this role.

*If you have less than 2 years of IT experience, please refrain from submitting your resume*

Responsibilities:

Warehouse Operations & Inventory Management

• Receive, inspect, and stock incoming IT hardware and peripherals.
• Maintain accurate inventory records and conduct routine stock checks.
• Pick, pack, and provision computers for shipment based on company and client specifications.
• Ensure warehouse storage is organized for efficiency, safety, and easy access to inventory.
• Assist with basic troubleshooting of returned or defective hardware.
• Maintain cleanliness and organization of the warehouse and workstations.

IT Hardware Deployment & Support

• Provide onsite and remote support for IT hardware, including desktops, laptops, printers, and peripherals.
• Install, configure, and maintain hardware according to company and client standards.
• Diagnose and resolve hardware-related issues efficiently to minimize downtime.
• Assist end-users with basic troubleshooting, hardware setup, and connectivity issues.
• Coordinate with internal teams to ensure timely fulfillment of customer and project orders.
• Conduct routine maintenance, including hardware upgrades, firmware updates, and patches.
• Document all installations, configurations, and troubleshooting steps accurately.
• Adhere to company and client policies, safety protocols, and industry standards.

Qualifications & Requirements:

• 2 years of experience in a similar role with a focus on IT hardware deployment, warehouse logistics, or technical support.
• Bachelor’s degree in IT, Computer Science, or related field preferred (equivalent experience considered).
• Technical knowledge of Windows and/or Mac operating systems.
• Basic understanding of networking concepts and protocols.
• Strong organizational and time management skills.
• Ability to lift and move up to 50 lbs. regularly.
• Detail-oriented with the ability to track and document inventory accurately.
• Excellent problem-solving and multitasking abilities.
• Professional demeanor and ability to work effectively in a team-oriented environment.
• Willingness to work occasional evenings or weekends as needed.
• Bilingual (English/Spanish) is a plus.

Job Type: Full-time

Salary: $50,000.00 - $55,000.00 per year

Benefits: Dental insurance, Health insurance, Vision Insurance, PTO, and 401(k)

Schedule: Monday to Friday

Work Location: In-person/Onsite (Fort Lauderdale, FL 33309)

EEO Statement   

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Qualifications

Salary : $50,000 - $55,000