What are the responsibilities and job description for the Sales Associate (OH) position at TGS Global?
Description
Reports to : General Manager
Position Overview : Under general supervision, Sales Associates provide guidance and education to each patient with medical marijuana needs. Associates assist every patient to ensure the patient is receiving the correct medication that will best benefit the patient's specific illness and medical condition.
Major Areas of Responsibility include :
- Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in ADILAS for future reference.
- Confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits.
- Provide Exceptional Customer Care by promoting and maintaining positive customer relations.
- Respond to calls or emails from customers requesting product, training, and general information.
- Management of patient records through the use of an MMJ database.
- Maintenance and update of databases as needed.
- Fulfillment of customer orders.
- Responsible for the sales and promotion of all Patriot Care products.
- Build and maintain a high level of integrity and trust for specific products.
Minimum Qualifications (Skills, Knowledge & Abilities) :
Travel % : 0
FLSA status : Non-exempt
Additional Abilities Required :
