Technical Support Specialist

We are seeking a skilled Data Centre Support Technician to join our operations team in Weehawken, NJ.

Job Description

This hands-on role involves working in a fast-paced environment and has a passion for cabling, hardware, and infrastructure support.

• Audit and document cabling setups and desktop configurations.
• Plan and manage patching schedules using cable management software.
• Handle disconnection, relocation, and setup of desktop hardware and peripherals.
• Perform secure data wiping using software tools.
• Install, patch, and test voice and data cabling (copper and fiber).
• Diagnose and repair network cabling faults using modern testing tools.
• Maintain accurate stock records and update inventory usage.
• Conduct surveys and maintain technical documentation and schematics.
• Install and support telephone handsets (analogue, digital, VoIP).
• Rack, stack, and connect network/server equipment in data halls.
• Replace faulty network hardware components (e.g., power supplies, fans).