What are the responsibilities and job description for the Information Technology Team Lead position at Tgw Systems Inc?
About Us: TGW Logistics Group is a global company specializing in automated warehouse and logistics solutions. They design, manufacture, and implement high-tech conveyor systems, robotic picking solutions, and warehouse management software to help businesses optimize their supply chain operations. TGW primarily serves industries such as e-commerce, retail, and manufacturing, ensuring fast, efficient, and scalable material handling solutions.
Summary: As an Information Technology (IT) Team Lead at TGW, you will be responsible for coordinating, planning, and leading IT-related activities across the organization. This role requires a comprehensive understanding of the IT ecosystem, with a focus on user experience, security, and best practices. You will oversee the management of IT systems, staff, and service providers to ensure the seamless operation of our technological infrastructure.
Key Responsibilities:
- Manage and oversee the organization's IT systems and infrastructure.
- Plan, organize, and evaluate IT and electronic data operations.
- Lead and manage IT staff and/or collaborate with managed service providers.
- Design, develop, and implement IT systems, policies, and procedures.
- Ensure the security of data, network access, and backup systems.
- Preserve assets, information security, and control structures.
- Drive exceptional user experience across all IT platforms.
- Monitor system performance to determine cost and productivity levels.
- Define IT infrastructure strategy, architecture, and processes.
- Analyze business requirements and develop IT solutions in partnership with key stakeholders.
- Assess vendors and develop test strategies for new hardware and software.
- Troubleshoot hardware and software issues related to internal IT.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or similar with a minimum of 3 years’ experience in IT OR 5 years equivalent experience in IT with no degree.
Preferred:
- Previous IT leadership experience, including working with Managed Service Providers (MSPs).
- Proven experience leading and managing IT projects and rolling out IT infrastructures across various technologies.
- Excellent working knowledge of computer systems, security, networks, databases, and phone systems.
- Strong focus on enhancing employee experience through IT solutions.
What We Offer:
- Competitive salary and benefits package.
- A collaborative and inclusive work environment.
- The chance to be part of a company that values innovation and continuous improvement.
Physical Requirements
- Ability to remain stationary at a desk for prolonged periods of time.
- Ability to go to site frequently and move safely around industrial and/or warehouse environment.
- Ability to lift and carry supplies up to 25 pounds at a time.
- Ability to operate computers, tablets, phones, and other electronic devices.
- Ability to communicate with others verbally and in writing, on a frequent basis.
- Ability to tolerate exposure to job site temperature fluctuations due to seasonal weather in geographic region.
The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Requirements
This position may require work at TGW customer sites. TGW’s customers may require background checks before accessing their sites. Refusal to participate in a customer-required background check may result in a customer barring access and a subsequent reduction in work.
Equal Opportunity Employer
TGW Systems Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
