What are the responsibilities and job description for the Client Support Associate position at Thélios?
Thélios is looking for a Sales Order Coordinator to join our dynamic customer service team. As a key member of our team, you will be responsible for coordinating sales orders, resolving issues, and providing exceptional support to our clients.
Responsibilities
- Coordinate sales orders and resolve issues in a timely manner
- Provide excellent customer service through phone, email, and other communication channels
- Manage order data, including tracking and monitoring shipments
- Collaborate with cross-functional teams to ensure seamless execution
- Maintain accurate records and reports
Requirements
- High school diploma or equivalent required; associate degree in business administration or related field preferred
- Minimum 2 years of experience in customer service or a related field
- Excellent communication, problem-solving, and organizational skills
- Proficiency in Microsoft Office and SAP software
- Bilingual skills a plus
