AR Clerk/Collections/Receptionist

Job Summary:
We are seeking a reliable and detail-oriented individual to join our team as an AR Clerk/Collections/Receptionist. In this multifaceted role, you will be responsible for managing accounts receivable, following up on outstanding payments, and performing general receptionist duties. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Key Responsibilities:

• Accounts Receivable (AR) Responsibilities:
• Process and record all incoming payments, including checks, ACH, and credit card payments.
• Monitor customer accounts and ensure accurate aging reports.
• Reconcile discrepancies and provide reports to management.
• Maintain accurate and up-to-date customer account records.
• Assist with month-end closing processes related to accounts receivable.
• Collections:
• Follow up on overdue accounts by phone, or email.
• Coordinate payments and resolve outstanding balance issues.
• Work with customers to resolve disputes, ensuring timely payment.
• Maintain detailed records of collection activities and payment agreements.
• Receptionist Duties:
• Answer phone calls, and direct inquiries to appropriate departments or individuals.
• Maintain a professional and friendly front office atmosphere.
• Handle incoming mail.
• Assist with other administrative tasks as needed.
• Assist or cover for fellow staff members as needed.

Qualifications:

• High school diploma or equivalent (Associate’s degree or higher preferred).
• 1-2 years of experience in accounts receivable, collections, or general office administration.
• Strong understanding of AR processes and collections procedures.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook)
• Excellent organizational and multitasking skills.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.
• Friendly and professional demeanor when interacting with customers and visitors.

Preferred Skills:

• Proficient in accounting software such as Sage 100.
• Knowledge of basic accounting principles.
• Previous experience in a receptionist or customer service role.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Quarterly bonus

Ability to Commute:

• Cincinnati, OH 45241 (Required)

Ability to Relocate:

• Cincinnati, OH 45241: Relocate before starting work (Required)

Work Location: In person

Salary : $21 - $23