Hoosier Lottery Claims Representative

Tharseo IT is a veteran led, minority owned, Oracle partner focused on providing the government and higher education communities exceptional ERP migration and modernization services to OCI. Our vision is to be a leader in Oracle Cloud technology solutions and services, delivering unparalleled value to our clients worldwide. We aim to create a future where organizations can leverage the power of the cloud to innovate, optimize, and transform their agency or higher education institution, while enjoying exceptional customer service and support.

As a Hoosier Lottery Claims Representative, you will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed. This position is onsite in Evansville, Indiana.

Responsibilities

• Greet customers upon arrival in the Claims Center
• Ensure all proper documentation is presented prior to claim processing
• Assist Hoosier Lottery staff with daily office duties
• Answer claims hotline and assist customers with questions
• Assist with PR photos of winners when needed..
  
  

Requirements

• High School diploma or equivalent
• Excellent customer service skills
• General knowledge of and ability to operate a telephone and cash register
• Basic knowledge of clerical procedures, methods, and principles
• Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word
• Proficient with modern office equipment including computer, fax machine, and scanners
  
  

Our Mission: We are dedicated to promoting diversity and creating a sense of belonging within our organization. Inclusion and diversity are at the core of our culture and values, and make us more innovative and creative in serving our clients and communities.

Compensation: At Tharseo IT, we understand that salaries for roles can vary significantly depending on factors such as location, specific role, skillsets, and level of experience. We believe in fairly rewarding our employees for their expertise and contributions and strive to ensure that our compensation packages are competitive and reflective of the current market value. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Tharseo IT’s benefit programs. Additionally, our offerings include health insurance, retirement benefits, paid leave, career development and flexible remote schedule.

Equal Employment Opportunity Statement

Tharseo IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal state or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Tharseo IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.

This is a part time position working Monday- Friday, approximately 22 hours per week. You may need to work additional hours to cover for teammates out of office.