What are the responsibilities and job description for the Switchboard Operator position at Tharseo IT?
Tharseo IT is a veteran led, minority owned, Oracle partner focused on providing the government and higher education communities exceptional ERP migration and modernization services to OCI. Our vision is to be a leader in Oracle Cloud technology solutions and services, delivering unparalleled value to our clients worldwide. We aim to create a future where organizations can leverage the power of the cloud to innovate, optimize, and transform their agency or higher education institution, while enjoying exceptional customer service and support.
As a Switchboard Operator, you will be managing the front desk of the main patient care building for the Indiana Family and Social Services Administration Richmond State Hospital (RSH). This position is onsite in Richmond, Indiana.
Responsibilities:
- Answering the main hospital phone
- Transferring calls
- Monitoring the fire panel systems and using the radio to contact Security if a trouble alarm alerts
- Calling and relaying information to 911 if a code is called
- Using the PA system for hospital codes if requested
- Assisting with fleet key check out
- Assisting with staff meal ticket purchases
- Other clerical tasks as assigned
Qualifications:
- Prior experience as a hospital switchboard operator or clinic unit clerk
- Knowledge and experience in a role utilizing HIPAA compliance
- Ability to react calmly and quickly in the case of a medical or security emergency
- CPR Certification
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Our Mission: We are dedicated to promoting diversity and creating a sense of belonging within our organization. Inclusion and diversity are at the core of our culture and values, and make us more innovative and creative in serving our clients and communities.
Compensation: At Tharseo IT, we understand that salaries for roles can vary significantly depending on factors such as location, specific role, skillsets, and level of experience. We believe in fairly rewarding our employees for their expertise and contributions and strive to ensure that our compensation packages are competitive and reflective of the current market value. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Tharseo IT’s benefit programs. Additionally, our offerings include health insurance, retirement benefits, paid leave, career development and flexible remote schedule.
Equal Employment Opportunity Statement
Tharseo IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal state or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Tharseo IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Position requires a rotating schedule, to include every other weekend, hours 10pm to 7am with a 1-hour, non-paid lunch break.
