What are the responsibilities and job description for the Operations Manager At Boutique Dog Kennel & Pet Care Company at That's So Fetch! LLC position at That's So Fetch! LLC?

Job Description

Job Listing : Operations Manager – Pet Care Business

Location : Adair Park, Atlanta, GA

Job Type : Full-Time, Salaried

Salary : $50,000 per year

Are you an organized, proactive leader who loves working with animals and people? We are a small but growing pet care business looking for a Operations Manager to oversee daily operations while actively participating in hands-on work. This role requires someone who is comfortable managing a team, ensuring excellent customer service, and maintaining the facility – all while being ready to roll up their sleeves and contribute directly to pet care services.

Key Responsibilities :

Oversee daily operations, ensuring smooth workflow and high-quality pet care services.
Handle customer relations , including reception duties, booking, and scheduling.
Manage staff by providing training, scheduling, and performance evaluations.
Perform facility maintenance and ensure cleanliness and safety standards are met.
Assist with pet care services as needed, including pet transportation, dog walking, cat care, as well as feeding, administering medications and managing playtime at our facility.
Monitor supply needs, company expenses and contribute to cost-effective operations.
Implement and improve company policies and operational strategies.

What We Offer :

Base Salary : $50,000 per year (salary benefit options negotiable)

Schedule : 50-hour work weeks (4 long shifts (12 hours) 1 half day WFH). Each long shift includes a 1-hour PAID break .

5 Days PTO Per Year : Unused PTO paid out at $100 per unused day. Carrying over to the next year TBD.

Healthcare Stipend : $100 per month

Retirement Plan (we match up to 3% annually)

Phone Bill Credit OR Business-Paid Work Phone (refurbished iPhone, Pixel, etc.)

Mileage Reimbursement OR Occasional Use of Company Vehicle for Work-related driving

Employee Loan Assistance Program (zero or low interest depending on amount)

Uniform Stipend ( can be used for work pants, shoes, additional company branded attire)

Annual Profit Sharing Bonus : % of company profits

Performance Bonuses : Earn incentives for bringing in new clients or launching new services

Scheduling Flexibility : Adjust shifts as long as responsibilities are met

Professional Development Stipend for training, certifications, or business-related courses

Snack Stipend for personal and team treats

Free or Discounted Pet Care (with some restrictions)

Quarterly Employee Appreciation Lunch

Growth Opportunities within a thriving small business

Ideal Candidate :

Previous experience in pet care is required.

Previous experience in operations management is preferred.

Highly reliable and interested in a long-term career (all of our upper-level staff have been with us for 2-5 years).

Comfortable working with pets of all sizes and breeds, including those with behavioral challenges.

Clean driving record and confident in driving and parking a van for pet transportation in the city, including in rain and rush hour conditions .

Strong leadership, communication, and problem-solving skills.

Excellent time management skills, able to work independently and always go above and beyond for the pets in our care.

Highly organized, able to multitask, and remain calm under pressure in a fast-paced environment.

Comfortable with hands-on work in all weather conditions , including lifting heavy pets, spending long periods on your feet, handling difficult animals, and cleaning (pet waste, dirt, hair, etc.).

Exceptional attention to detail, able to follow detailed instructions precisely. (Use the word “fetch” in a clever way when you submit your application!)

Dedicated to providing excellent pet care and customer service.

This keeps everything concise, professional, and engaging while ensuring it flows smoothly within the job listing. Let me know if you'd like any further refinements!

If you’re looking for a leadership role that still keeps you actively involved in daily pet care, we’d love to hear from you!

Available shifts and compensation : We have available shifts all days of the week. Compensation depends on your experience.

About That's So Fetch! LLC : That’s So Fetch is a small but thriving pet care business dedicated to providing exceptional services for pets and their owners. We specialize in dog walking, pet sitting, transportation, and facility-based care, ensuring every pet receives the attention, love, and structure they need. Why Join Our Team? Passion for Pets & People – We treat every pet like our own and take pride in building strong relationships with our clients. Supportive & Team-Oriented Culture – We work hard, help each other out, and celebrate wins together. Opportunities for Growth – Whether you’re looking to advance in pet care or develop leadership skills, we provide ongoing training and professional development. Competitive Pay & Perks – We offer great compensation, bonuses, paid time off, healthcare stipends, and even free or discounted pet care! A Fun & Engaging Work Environment – Every day is different, full of furry friends, fresh air, and fulfilling work. If you’re looking for a dynamic, rewarding career in pet care with a company that truly values its team, That’s So Fetch is the place for you! Learn more about us at www.thatssofetch.co.

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Salary : $50,000

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Operations Manager At Boutique Dog Kennel & Pet Care Company at That's So Fetch! LLC

What are the responsibilities and job description for the Operations Manager At Boutique Dog Kennel & Pet Care Company at That's So Fetch! LLC position at That's So Fetch! LLC?

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