What are the responsibilities and job description for the TSC - Inside Sales Representative - 102418-099 position at The Adam Corporation Group?
The Stone Collection is an importer and wholesale distributor for the finest natural stone materials available. We purchase and display only the best natural stone slabs hand selected from over 47 countries with locations in Dallas, Ft. Worth, Denver, Phoenix and growing!
Candidates for our full time Inside Sales position will excel in providing the very best customer service, from making new customers feel welcome and appreciated to nurturing long-term customer relationships for return sales. We are looking for a team player who values the roles of co-workers and looks for ways to contribute to everyone’s success. As a member of our Inside Sales team, you will be using product knowledge to educate the customer so that they make satisfying product selections to promote the best buying experience available. Product training is provided.
Responsibilities:
- Greet customers as they enter the showroom
- Explain how the warehouse is laid out and the process for selecting stone
- Ensure the customer’s safety when viewing material
- Ensure the warehouse is kept free of debris
- Determine customer’s project needs and point in the correct direction
- Provide assistance with picking out slabs for projects demonstrating product knowledge
- Answer questions relating to all materials available
- Assist in placing materials on hold for customers
- Build knowledge base of natural stone and related premium exclusive hard surfacing products offered
- Provide outstanding customer service in person or over the phone
- Help company reach sales goals
- Keep showroom area clean and organized
- Keep all sample rooms and break rooms organized and clean
- Follow up on holds and liaise with Outside Sales Representative to adhere to company hold policy
- Help Outsides Sales Representatives as needed
- Complete knowledge of Stone Profit Systems and ensure that all information is filled out completely
- Perform other duties as required
We are looking for someone who can::
- Build Customer Satisfaction and Loyalty
- Have a welcoming, “can do” attitude to Customers and Teammates
- Contribute to an attractive, effective and efficient sales and service environment
- Communicate accurately and effectively with Customers and Teammates
- Follow Company procedures and training
- Strive to always improve
Compensation and Benefits:
- Pay commensurate with experience and skills
- Full benefits including medical, dental, and vision plans; 401(k); life insurance
- Annual reviews
- Opportunities for advancement
Qualifications:
- Customer Service experience
- Receptive to training and supervision
- Pre-employment screening and drug testing
The Stone Collection is always working to remain the leader in the stone industry by continuing to hire the very best.
