What are the responsibilities and job description for the TSC - Showroom Sales Rep position at The Adam Corporation Group?
INSIDE SALES REPRESENTATIVE
The Stone Collection is hiring an Inside Sales Representative to facilitate customer affairs and front of the house operations. This is a unique opportunity to learn and grow within an established global industry that encompasses design, construction, and sourcing. Our business is rapidly growing and evolving. If you are a self-starter with high energy that thrives in client relations and has the ability to establish a valued customer perception through representing our brand, this is the team for you.
About The Stone Collection (www.thestonecollection.com)
The Stone Collection is a global importer and local distributor of the highest quality natural stone and engineered premium surfaces with 8 showrooms in 5 states. Our stone is imported from over 30 countries.
Reasons for Joining The Stone Collection (Phoenix):.
- We have the largest Phoenix showroom and gallery in the area with over 110,000 square feet and house the most extensive collection of exotic natural stones and premium engineered surfaces.
- Be part of a collaborative and winning team. Our inside sales team’s average tenure is 5 ½ years with our company.
- Full product training will be provided.
- Competitive Pay for full-time employees, including:
- Hourly Base Pay
- Eligibility for a proven Monthly Commission Pay, based on overall team unit sales
- Overtime Pay
- Vacation, Sick, and Holiday Pay
- Comprehensive Health Benefits for full-time employees, including:
- 401(k) Plan with company match up to 6%
- Medical, Dental, & Vision Insurance
- Flexible Spending Account
- Company-paid Life and AD&D Insurance
Responsibilities
- Greet customers as they enter the showroom
- Explain how the warehouse is laid out and the process for selecting stone
- Ensure the customer’s safety when viewing material
- Ensure the warehouse is kept free of debris
- Determine customer’s project needs and point in the correct direction
- Provide assistance with picking out slabs for projects demonstrating product knowledge
- Answer questions relating to all materials available
- Assist in placing materials on hold for customers
- Build knowledge base of natural stone and related premium exclusive hard surfacing products offered
- Provide outstanding customer service in person or over the phone
- Help TSC reach sales goals
- Keep showroom area clean and organized
- Keep all sample rooms and break rooms organized and clean
- Follow up on holds and liaise with Outside Sales Representative to adhere to TSC hold policy
- Help Outsides Sales Representatives as needed ie photos and product needs
- Complete knowledge of Stone Profit Systems and ensure that all information is filled out completely
- Perform other duties as required
Qualifications:
- Have a passion for sales as well as customer experience
- Are committed to learning about stone, engineered premium surfaces, and working in a high-energy industry with a team of other stone professionals
- Have a personalized approach exercises good judgement in design aesthetic to recommend products to customers
- Have a high school education or equivalent
- Sales experience of 1-2 years minimum. Retail/ Hospitality experience a plus!
