What are the responsibilities and job description for the Field Support Technician position at The Adecco Group?
Adecco Permanent Recruitment has partnered with a global appliance manufacturer to recruit and hire a Full Time Field Service Engineer to lead field support for clients across the West Coast. Please note this position requires 75% travel (Monday-Friday).
Responsibilities include but are not limited to :
- Visit customer sites to repair and service water heating and plumbing systems
- Provide technical guidance to customers and technicians, both on-site and over the phone
- Compose detailed reports on system performance and issues
- Train and mentor new technicians
- Work closely with engineering teams to test and improve products
- Handle customer complaints and ensure issues are resolved quickly and efficiently
- Perform inspections and coordinate start-up of systems for new installation
Must have
Our Client Off
Equal Opportunity Employer / Veterans / Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
