Job Description
Job Description
Welcome to The Advocates : Where Compassion Meets Justice
The Advocates Injury Attorneys have provided top-notch legal services in the personal injury field for over 25 years. We're not just legal experts; we're life changers. Our mission transcends mere settlements and financial gains. We're fueled by something deeper—a soulful commitment to uplift the lives of those we meet, whether they're our cherished clients, dedicated coworkers, or anyone who crosses our path.
Why Choose the Advocates?
- Advocacy for All : We believe everyone deserves an advocate. Our mission is to provide personalized, high-quality care for every client.
- Employee Happiness Matters : At The Advocates, we genuinely care about our employees. We set big goals and celebrate together when we achieve them.
- Rewards and Recognition : Enjoy quarterly bonuses and participate in our peer recognition programs.
What You'll Do
As a Legal Assistant in our Phones Team, you'll be the first face (or voice) that a visitor or caller interacts with. Our team covers many duties such as handling incoming phone calls, scanning, and sorting mail, managing incoming faxes, managing physical client files, and stationing.
Answer incoming phone calls and direct them to the appropriate department or individual.Scan and sort mail and manage incoming faxes.Manage physical client files and retrieve police reports.Station front desks and provide excellent customer service to visitors.Help walk-in clients with their inquiries.Transfer calls to the appropriate department or individual.Keep the front desk area and bathrooms clean and tidy.Learn how to handle client documents and take PI lead calls.Perform other duties as assigned.What to Expect
Comfortably operating computer systems and quickly learning new software tools.A commitment to accuracy, problem-solving, and client satisfaction.Quarterly Goals and personal goal setting to meet Metrics.A fast-paced work environment.A supportive team culture.What You'll Need
Bilingual : Spanish preferred, but not necessary.Familiarity with computer systems and software tools.Attention to detail : Precision matters when handling client documents.Problem-solving skills : Navigate complex scenarios with confidence.Time Management : Juggle multiple responsibilities and meet deadlines.Interpersonal Abilities : Effective communication is key.Organizational Skills : Keep records organized and accessible.Benefits :
Medical Insurance Coverage : 100% medical coverage under our HSA plans, plus contribute toward dependent coverage.Charitable Time Off : Give back; make a difference.Family First : Paid parental leave because life's greatest case is family.Dental and Vision Insurance : Dental and vision insurance options are available.401k Plan : Employees can participate in our 401k retirement savings plan.Applicants must be currently authorized to work in the United States on a full-time basis.Join our dynamic team and make a difference in the lives of our clients. Apply today!
