What are the responsibilities and job description for the Loan Operations Coordinator position at The Agency?
About The Agency
We are a community-focused bank that prides itself on fostering strong relationships with customers and supporting the local community.
Role Description
This individual will contribute to the bank's mission of providing personalized financial solutions and exceptional service.
Responsibilities
- Review and verify loan applications to ensure accuracy and completeness.
- Process various types of loans according to bank policies.
- Communicate with stakeholders to collect necessary information and resolve issues.
- Ensure loan compliance with state and federal regulations, as well as internal bank policies.
- Input and update loan information in the bank's loan processing system.
- Coordinate loan closings and prepare final loan documentation.
- Provide excellent customer service.
- Maintain accurate records and ensure timely follow-ups on pending loan applications.
Qualifications
- Education: High school diploma or equivalent required; associate's or bachelor's degree in finance, business, or a related field preferred.
- Experience: 1-3 years of experience in loan processing, banking, or a related field preferred.
- Skills:
- Strong attention to detail and organizational skills.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple loan files efficiently.
- Proficiency in Microsoft Office Suite and loan processing software.
- Knowledge of banking regulations, loan documentation, and underwriting guidelines is a plus.
Salary and Benefits
The Agency offers a competitive salary and benefits package, including health insurance, retirement plans, and paid time off.
