What are the responsibilities and job description for the Loan Processing Specialist position at The Agency?
**Job Summary:**
The Agency is seeking a detail-oriented and organized Loan Processing Specialist to join its lending team. This position plays a vital role in delivering excellent customer service and facilitating the smooth processing of loans for individuals and businesses in the community.
**Key Responsibilities:**
- Review and verify loan applications, ensuring accuracy and completeness of all required documentation.
- Process various types of loans, including consumer, mortgage, and commercial loans, according to bank policies.
- Communicate with loan officers, underwriters, and customers to collect necessary information and resolve any issues.
- Order credit reports, appraisals, title searches, and other required documents.
- Ensure loans comply with state and federal regulations, as well as internal bank policies.
- Input and update loan information in the bank's loan processing system.
- Coordinate loan closings and prepare final loan documentation.
- Provide excellent customer service by addressing borrower inquiries and keeping them informed throughout the loan process.
- Maintain accurate records and ensure timely follow-ups on pending loan applications.
**Qualifications:**
- Education: High school diploma or equivalent required; associate's or bachelor's degree in finance, business, or a related field preferred.
- Experience: 1-3 years of experience in loan processing, banking, or a related field preferred.
- Skills:
- Strong attention to detail and organizational skills.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple loan files efficiently.
- Proficiency in Microsoft Office Suite and loan processing software.
- Knowledge of banking regulations, loan documentation, and underwriting guidelines is a plus.
The Agency prides itself on fostering strong relationships with customers and supporting the local community. As a Loan Processing Specialist, this individual will contribute to the bank's mission of providing personalized financial solutions and exceptional service. The bank offers a supportive work environment, competitive salary, and benefits package, including health insurance, retirement plans, and paid time off.
