What are the responsibilities and job description for the Server/Waiter/Waitress position at The Albatross?
Full Job Description
At The Albatross
Full-Time and Part-Time positions may be available
Statement of Purpose:
This is a position that brings back the dining experience. If you want to have fun in a beautiful environment this is the place for you.
Accountabilities:
- Takes guest orders utilizing menu knowledge and situational selling techniques. Serves food and beverages to the guests promptly, ensures all items are prepared properly and on a timely basis, and follows the standards set by the restaurant.
- Communicates professionally with guests to determine their needs and help them with menu selections.
- Communicates new promotions and product information to guests.
- Demonstrates knowledge of menu items by describing food items properly. Maintains company standards for quality food; serves only food that meets standards.
- Inputs orders accurately into the computers.
- Practices safe food and beverage handling and clean up at all times.
- Safely handles food prep equipment such as knives, coffee maker, iced tea machine, etc.
- Handles guest complaints with tact and professionalism, turning dissatisfied guests into raving fans.
- Communicates and interacts with guests, handles crowds, and puts guests at ease.
Knowledge:
- Excellent customer service skills and experience
- Ability to identify and resolve issues as they arise
- Detail oriented with the ability to multitask
- Proficient computer skills
Education/Experience:
- 2 years experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Relies on experience and judgment to plan and accomplish goals
- At least 18 years of age
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Types: Full-time, Part-time
Pay: $9.98 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Application Question(s):
- Are you at least 18 years of age?
- Do you have proper and reliable transportation to and from work?
Education:
- High school or equivalent (Preferred)
Experience:
- Restaurant: 1 year (Required)
License/Certification:
- ServSafe (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $10
