What are the responsibilities and job description for the Front Desk Staff position at The Alexander?
The Alexander is a 209-room art-centric boutique hotel located in downtown Indianapolis, offering a unique blend of contemporary design and comfort. The hotel features commissioned works of art in guest rooms, restaurants, and event spaces, creating an exceptional experience for guests. With a focus on art, culture, and hospitality, The Alexander is a premier destination for travelers seeking a distinct Indianapolis experience.
This is a full-time on-site role for a Front Desk Staff at The Alexander in Indianapolis, IN. The Front Desk Staff will be responsible for phone etiquette, receptionist duties, customer service, communication, and computer literacy. Day-to-day tasks include welcoming guests, answering inquiries, managing reservations, and providing excellent customer service.
- Phone Etiquette, Receptionist Duties, and Customer Service skills
- Strong Communication skills
- Computer Literacy
- Experience in a hospitality or customer service role
- Ability to multitask and work in a fast-paced environment
- Positive attitude and willingness to learn
- High school diploma or equivalent
