What are the responsibilities and job description for the Host position at The Alinea Group?

Description

Next is looking for a full-time Host to join our team! The Host is an important part of the team, ensuring each guest has a positive and welcome first impression to their dining experience. This is a full-time position, paid hourly, and candidates must be willing to work 40 hours, 5 days a week. Candidates must be available to work Wednesday - Sunday.

Next is a pre-fixe experience that undergoes a creative overhaul every four months, each time inviting guests to explore a new culinary region, theme or moment in time. For example, Winter 2019’s Silk & Spice menu featured dishes that explored the spices and flavors along the historic trade route in Asia, Northeast Africa and Europe. Next was named the Best New Restaurant in the U.S. by the James Beard Foundation in 2012 and awarded a Michelin Star. Past menus have included Ancient Rome (2017), The Hunt (2012), and Alinea Retrospective (2018).

Responsibilities

Maintains expert level knowledge of all reservations, People of Note (PON), dietary restrictions, and guest requests for each service
Greets guests and maintains welcoming atmosphere at the entrance
Recognizes and welcomes regulars and PONs
Anticipates guest needs and respond promptly
Accommodates all requests for information courteously
Organizes and maintains secure storage of guest items
Returns guest items according to established policies and procedures
Communicates PON arrivals and special requests to management
Responds to guest concerns with professionalism
Monitors and responds to emails sent to Host email account

Requirements

Unprecedented work ethic

1 or more years of experience as a host or related experience

Ability to work in a fast-paced, chef-driven environment

High attention to detail

Strong communication skills

Ability to work collaboratively as part of a team

Thinks clearly, quickly, and maintains concentration during high pressure situations

Experience with Tock a plus

Physical Requirements

Must be able to work on your feet for at least 8 hours

Must be able to move, pull or lift at least 35 pounds

Must be able to climb stairs multiple times per shift

Benefits

Competitive hourly wage at $21.00 - $21.50 / hour

Medical, vision, dental and life benefits available on the 1st month following full-time employment

50% company contribution to single HMO during the first 2 years of full-time employment, 100% contribution available after 2 years

Paid time off

401(K) with a company match of up to 4% of deferred earnings

CTA / Ventra discount available after 1 month of full-time employment

Employee Dining Discount, 20% to any Alinea Group restaurant

Referral Bonus Program available

The Alinea Group is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.

Must be eligible to legally work in the United States. We use E-Verify.

Salary : $21 - $22

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