What are the responsibilities and job description for the Door Attendant position at The Allegro Royal Sonesta Hotel- Chicago, IL?
Job Description Summary
The Door Attendant sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. Assist incoming and outgoing guests in entering/exiting the hotel and storing luggage on occasion.Job Description
Principle duties and responsibilities (Essential Functions) include:
- Greet guests.
- Open doors and assist guests/visitors entering and leaving property.
- Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.
- Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval.
- Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions.
- Arrange transportation for guests/visitors, and record advance transportation request as needed.
- Communicate parking procedures to guests/visitors.
Qualifications and Skills
- Professional verbal communication skills.
- Excellent interpersonal and customer service skills including dealing with difficult guests.
- Excellent organizational skills and attention to detail.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time
Additional Job Information/Anticipated
Pay Range
Pay range $14.45 -$15.45 and are eligible for tips.
Pay rate outlined follows contract requirements.
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. Employees are offered a variety of benefits including:
- Medical and Dental Insurance
- Paid Vacation and Sick Days
- Paid Holidays
- Pension
- Legal Services
- Maternity and Parental Leave
Go Beyond @SonestaHotels
WHO WE ARE
We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Salary : $14 - $15
