What are the responsibilities and job description for the Bowling Alley Attendant position at The Alley Neighborhood Grille?
Highland Lanes is looking for a candidate that is positive, self-motivated, detailed oriented, and can provide an awesome experience to our guests. The right candidate will plan, coordinate and organize bowling lanes activities and equipment maximizing guest experience and use of facility.
Standard Company Expectations:
- Demonstrates the ability to be courteous and accountable in all situations.
- Responding to guests’ special requests in a courteous and accountable fashion.
- Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
- Cooperates with all team members when assigned additional tasks and listens to others with compassion.
- Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
Qualifications:
- Excellent customer service skills.
- Accurate cash handling.
- Telephone techniques and etiquette.
- Record-keeping techniques.
- Good oral and written communication skills.
Responsibilities:
- Assign lanes for open play and league bowlers.
- Collect payment from customers.
- Assist with needs of customers.
- Clean tables and chairs after guest leave.
- Greet guests and answer questions about the bowling alley.
- Take reservations for guests to bowl.
Primary Job Duties:
- Ability to turn over lanes quickly.
- Keeping bowling lanes organized, stocked and clean.
- Assist guests on bowling lanes with error codes and lane issues.
- Cleaning and maintaining shoes, bowling balls and lanes themselves.
- Ability to maintain on shift cleanliness of bowling lanes.
- Assist as needed in other areas as requested by a lead or manager.
Physical Requirements:
- Standing for long periods of time with frequent bending and turning.
Special Requirements:
Must be at least 16 years of age.
Schedule:
- Evening shift
- Night shift
- Weekend availability
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Evening shift
- Night shift
- Weekends as needed
Work Location: In person