What are the responsibilities and job description for the Administrative Operations Director position at The Alliance for Infants and Toddlers?
ALLIANCE FOR INFANTS AND TODDLERS, INC.
ADMINISTRATIVE
OPERATIONS DIRECTOR
ADMINISTRATIVE
OPERATIONS DIRECTOR
JOB DEFINITION
This is an advanced administrative position, reporting to the Executive Director. Responsible for the overall supervision and oversight of the Information Systems Department. Responsible for the supervision and management of Allegheny County functions completed by the agency (intake & registration, provider referrals, Allegheny County transfers to other Counties, incident reporting and management). Acts as the agency liaison for the Pennsylvania Office of Child Development Early Learning relating to PELICAN. Responsible for agency Compliance and conformity with Federal regulations and requirements. Responsible for projects and initiatives relating to agency operations, policy development and compliance, records administration, promotion of agency initiatives, and assistance to the Executive Director as required. Effectively implement management goals and promote expansion initiatives. This employee assists as assigned in implementing and developing services and supports to children and families in Allegheny, Beaver and Washington Counties.
This employee exercises a high degree of independent judgment and initiative in performing duties. Work is complex and requires analytical and critical thinking and contact with families, child serving agencies, agency directors, county administrators, and the general public.
II. RESPONSIBILITIES
1. Manages services relating to the efficient operation of the Service Coordination Unit for Allegheny, Beaver and Washington Counties 0-3 Early Intervention2. Functions as the Policy and Privacy Officer for the Agency.
3. Supervises the Information System Director
4. Supervision of agency Intake & Registration staff for Allegheny County.
5. System Administrator for PELICAN, completes transfers to and from Allegheny County 0-3.
6. Records Administrator for the agency
7. Functions as the Compliance officer for the agency, chairing the Compliance committee and conducting initial and annual training
8. Participates as member of the Executive Administrative team in the development of management strategies, goals, and objectives for the long range plan for the agency.
9. Assists in budget development for assigned agency projects and business proposals as requested.
10. Develops and implements standards, policies, and procedures for administration, information system and program staff.
11. Interprets and disseminates information from public policies and regulations as they impact agency operations.
12. May act as agency representative in community contacts.
13. Administers Incident Reporting and Management activities for Allegheny County.
14. Other projects as assigned.
III. SUPERVISION
- Administrative and Family Support Coordinator, Referral Coordinator, Intake and Registration staff (2), Information System Supervisor, Information System Director, Billing Systems Analyst.
III. QUALIFICATIONS
- PROFESSIONAL KNOWLEDGE AND ABILITIES
- Extensive knowledge of the principles, practices and procedures involved in cross- disciplinary programs and supports for families and individuals with disabilities.
- Excellent communication skills, written and verbal: ability to communicate with all staff and families; effectively communicate with county and state personnel.
- Ability to develop operational plans and implementation strategies for Service Coordination Unit business.
- Must possess ability to professionally represent the Alliance for Infants and Toddlers professionally.
- Considerable knowledge of community and social service agencies which provide services and supports individuals with mental health diagnosis and developmental disabilities and their families.
- Considerable experience in networking and collaborative projects with other agencies and public entities.
- Ability to gather and analyze facts and information to formulate solutions for administrative processes.
JOB REQUIREMENTS
1. Act 33/34 and FBI clearances required.
2. Public speaking experience
3. Must have computer skills with MS office, PowerPoint and Word
4. Must have ability to analyze policies and documents
5. Must be able to develop reports and presentations
C. EDUCATION AND EXPERIENCE
Bachelor’s degree in social science field and ten years related experience, including five years of executive management and operations experience. Five years of supervisory experience of management staff.
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